Access Denied Error Occurs if the Roaming Profile Is Saved to a NetWare Server

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Article ID: 226535 - View products that this article applies to.
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When you log off a computer running Windows NT, the following error message may be displayed:
The roaming profile could not be written to the server (error 5) Access Denied


This problem may occur if your profile path is configured for a Novell NetWare-compatible server and you do not have the Create permission to the parent folder containing your profile. If you modify the desktop during the login session and then log off without the proper permissions to the folder location of the current profile, the changes cannot be saved and the error message is displayed.


Service pack information

To resolve this problem, obtain the latest service pack for Microsoft Windows NT 4.0. For additional information, click the following article number to view the article in the Microsoft Knowledge Base:
152734 How to obtain the latest Windows NT 4.0 service pack


Microsoft has confirmed that this is a problem in the Microsoft products that are listed at the beginning of this article. This problem was first corrected in Windows NT Server version 4.0, Terminal Server Edition Service Pack 6.


Article ID: 226535 - Last Review: October 20, 2013 - Revision: 3.2
  • Microsoft Windows NT Server 4.0, Terminal Server Edition
  • Microsoft Windows NT Server 4.0 Standard Edition
  • Microsoft Windows NT Server 4.0 Enterprise Edition
  • Microsoft Windows NT Workstation 4.0 Developer Edition
kbnosurvey kbarchive kbhotfixserver kbqfe kbbug kbfix kbqfe KB226535

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