ID c?a bi: 2267642 - Xem s?n ph?m m bi ny p d?ng vo.
Bung t?t c? | Thu g?n t?t c?

Tri?u ch?ng

Khi ban c gng cai t Microsoft Office 2010, qua trinh cai t khng hoan tt va ban nhn c thng bao li sau:

cai t va s dung san phm nay, ban phai ang chay mt trong cac h iu hanh sau:

x86 Platform
  • Windows 7
  • Windows Vista sp1
  • Windows XP Sp3
  • Windows Server 2003 Sp2
x64 Platform
  • Windows 7
  • Windows Vista Sp1
  • Windows Server 2008
Chu y Office 2010 x64 khng h tr Windows XP va Windows Server 2003.

Nguyn nhn

S c nay xay ra khi mt trong cac iu kin sau y ung:
  • H iu hanh ma ban ang c gng cai t Office 2010 khng ap ng c yu cu h thng i vi san phm. Vi du: ban ang c gng cai t Office 2010 trn may tinh chay Windows XP khng cai t Windows XP Goi Dich vu 3.
  • Chng trinh Thit lp Office 2010 (Setup.exe) c cu hinh chay ch tng thich. Tc la, chng trinh Thit lp c t chay trong mt h iu hanh cu th, chng han nh Microsoft Windows 95.

Gi?i php

? ?c chng ti kh?c ph?c s? c? ny giup ban, b?n hay vo ph?n "Kh?c ph?c s? c? giup ti". Nu ban mun t minh khc phuc s c nay, hay i ti phn " ti t khc phuc s c".


Khc phuc s c giup ti

khc phuc s c nay t ng, hay bm nut hoc lin kt Khc phuc s c. Trong hp thoai Tai Tp xung, bm Chay ri lam theo cac bc trong Thut sy Khc phuc S c.
Thu g?n h?nh ?nh nyBung r?ng h?nh ?nh ny
assets fixit1
Kh?c ph?c s? c? ny
Microsoft Fix it
Thu g?n h?nh ?nh nyBung r?ng h?nh ?nh ny
assets fixit2


Chu y
  • Thut sy nay co th chi co bng ting Anh. Tuy nhin, ban va t? ?ng c?ng s? ho?t ?ng ?i v?i cc phin b?n ngn ng? khc c?a Windows.
  • Nu ban hin khng lam vic trn may tinh xay ra s c, hay lu giai phap Khc phuc s c vao ia flash hoc CD ri chay trn may tinh co s c.

ti t khc phuc s c

Lam theo hai phng phap c cung cp khc phuc s c cua ban:

Phng phap 1: Kim tra cac yu cu h thng cua Office 2010

Tt ca cac phin ban Microsoft Office 2010 u co cac yu cu v h iu hanh nay:

Thu g?n b?ng nyBung r?ng b?ng ny
H iu hanhPhin ban Yu cu Ti thiuKin truc
Windows XPWindows XP co Goi Dich vu 332 bit
Windows VistaWindows Vista co Goi Dich vu 132 bit hoc 64 bit
Windows Server 2003Windows Server 2003 co Goi Dich vu 232 bit hoc 64 bit
Windows Server 2008Windows Server 200832 bit hoc 64 bit
Windows 7Windows 732 bit hoc 64 bit


Kim tra may tinh cua ban va xac inh xem ban co ang chay mt trong nhng phin ban yu cu ti thiu nay cua h iu hanh khng.

Nu ban khng chc chn v cach kim tra phin ban Windows c cai t trn may tinh cua ban, hay lam theo cac bc sau
Thu g?n h?nh ?nh nyBung r?ng h?nh ?nh ny
assets folding start collapsed

  1. Bm Bt u, go msinfo32 vao Bt u Tim kim hoc Tim kim chng trinh va tp, ri nhn ENTER.
    Thu g?n h?nh ?nh nyBung r?ng h?nh ?nh ny
    ?nh ch?p mn h?nh cho b?c ny
  2. inh vi h iu hanh cua ban bn canh dong Tn OS va loai kin truc bn canh dong Loai H thng.
    Thu g?n h?nh ?nh nyBung r?ng h?nh ?nh ny
    2418429
Thu g?n h?nh ?nh nyBung r?ng h?nh ?nh ny
assets folding end collapsed

Nu h iu hanh trn may tinh cua ban khng at yu cu h thng ti thiu, ban se cn cp nht h iu hanh. Phng phap c u tin cp nht may tinh cua ban la thng qua cp nht t ng. Tuy nhin, ban cung co th tai xung ban cp nht goi dich vu bng cach bm vao mt trong cac lin kt sau:

Tai xung Windows XP Goi Dich vu 3 ngay by gi

Tai xung Windows Vista Goi Dich vu 1 (32 bit) ngay by gi
Tai xung Windows Vista Goi Dich vu 1 (64 bit) ngay by gi

Tai xung Windows 2003 Goi Dich vu 2 (32 bit) ngay by gi
Tai xung Windows 2003 Goi Dich vu 2 (64 bit) ngay by gi

Nu ban at yu cu h thng ti thiu, hay truy cp vao trang web TechNet sau am bao ban ap ng c yu cu phn cng ti thiu:

Phng php 2: Tt ch tng thich

giai quyt vn nay, ban phai tt ch tng thich trc khi ban c gng cai t Office 2010. thc hin vic nay, hay lam theo cac bc sau:
  1. Bm chut phai vao tp Setup.exe cua Office 2010. ?nh ch?p mn h?nh cho b?c 1 v 2 ? d?i b?c 2.
  2. Bm Thuc tinh.

    Thu g?n h?nh ?nh nyBung r?ng h?nh ?nh ny
    ?nh ch?p mn h?nh cho b?c 1 v 2

  3. Bm vao tab Tng thich. ?nh ch?p mn h?nh cho b?c 3 ,4 v 5 ? d?i b?c 5.
  4. Bm bo chon hp kim Chay chng trinh nay ch tng thich.
  5. Bm Ap dung, ri bm OK.
    Thu g?n h?nh ?nh nyBung r?ng h?nh ?nh ny
    ?nh ch?p mn h?nh cho b?c 3 ,4,5 v 6
  6. Bm up vao Setup.exe cai t Office 2010.

Thng tin thm

Chu y y la mt bai vit "XUT BAN NHANH" c tao trc tip t trong trung tm h tr cua Microsoft. Thng tin co trong tai liu nay c cung cp nhm tra li cac vn mi xut hin. Do vic cung cp nhanh chong, tai liu co th co li in n va co th c sa i bt ky luc nao ma khng cn thng bao. Hay xem iu khoan S dung xem xet thm.

Thu?c tnh

ID c?a bi: 2267642 - L?n xem xt sau cng: 02 Thang Mi Hai 2013 - Xem xt l?i: 8.0
p d?ng
  • Microsoft Office Academic 2010
  • Microsoft Office Home and Business 2010
  • Microsoft Office Home and Student 2010
  • Microsoft Internet Information Services Media Services 2.0
  • Microsoft Office Professional 2010
  • Microsoft Office Professional Plus 2010
  • Microsoft Office Professional Plus 2010 Home Use Program
  • Microsoft Office Standard 2010
  • Microsoft Office Starter 2010
T? kha:
kbprb kbsurveynew kbpubtypekc kbinstallation kbsetup kberrmsg KB2267642

Cung cp Phan hi

 

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