Article ID: 2271342 - Last Review: July 7, 2010 - Revision: 1.0

An application on an App-V client fails to launch with Error Code: 0A-10000002

View products that this article applies to.
System TipThis article applies to a different operating system than the one you are using. Article content that may not be relevant to you is disabled.
Expand all | Collapse all

SYMPTOMS

An application on an App-V client fails to launch with the following error:

The Application Virtualization Client could not launch application name.
The specified Application Virtualization Server could not be accessed.
Try again in a few minutes. If the problem persists, report the following error code to your System Administrator.

Error Code: xxxxxxx-xxxxxx0A-10000002
Back to the top

CAUSE

This issue can occur if the App-V server name specified in the HREF attribute in the application .osd file is using the %SFT_SOFTGRIDSERVER% environment variable but the environment variable is not configured on the App-V client.
Back to the top

RESOLUTION

To resolve this issue, perform the following steps:

1. Configure the SFT_SOFTGRIDSERVER environment variable on the App-V client.
2. Restart the Application Virtualization Client service on the App-V client.
3. Launch the application.
Back to the top
Note This is a "FAST PUBLISH" article created directly from within the Microsoft support organization. The information contained herein is provided as-is in response to emerging issues. As a result of the speed in making it available, the materials may include typographical errors and may be revised at any time without notice. See Terms of Use (http://go.microsoft.com/fwlink/?LinkId=151500) for other considerations.
Back to the top
APPLIES TO
  • Microsoft Application Virtualization 4.5 for Terminal Services
  • Microsoft Application Virtualization 4.5 for Windows Desktops
  • Microsoft Application Virtualization 4.6 for Terminal Services
  • Microsoft Application Virtualization 4.6 for Windows Desktops
  • Microsoft Application Virtualization for Terminal Services
  • Microsoft Application Virtualization for Windows Desktops
Back to the top
Keywords: 
KB2271342
Back to the top