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An application on an App-V client fails to launch with Error Code: 0A-10000002

Article ID: 2271342 - View products that this article applies to.

SYMPTOMS

An application on an App-V client fails to launch with the following error:

The Application Virtualization Client could not launch application name.
The specified Application Virtualization Server could not be accessed.
Try again in a few minutes. If the problem persists, report the following error code to your System Administrator.

Error Code: xxxxxxx-xxxxxx0A-10000002

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CAUSE

This issue can occur if the App-V server name specified in the HREF attribute in the application .osd file is using the %SFT_SOFTGRIDSERVER% environment variable but the environment variable is not configured on the App-V client.

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RESOLUTION

To resolve this issue, perform the following steps:

1. Configure the SFT_SOFTGRIDSERVER environment variable on the App-V client.
2. Restart the Application Virtualization Client service on the App-V client.
3. Launch the application.

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