Article ID: 227488 - View products that this article applies to.
This article was previously published under Q227488
After you install Altec Lansing ACS495 speakers on your Windows 2000-based computer, your speakers may not work properly.
This issue occurs because these speakers are being detected as generic Universal Serial Bus (USB) speakers. When this occurs, a generic USB speaker driver is installed, and this driver does not work with these speakers because they do not conform to the USB specification.
To resolve this issue, contact Altec Lansing to inquire about the availability of a fix for this issue:
http://www.alteclansing.comMicrosoft provides third-party contact information to help you find technical support. This contact information may change without notice. Microsoft does not guarantee the accuracy of this third-party contact information.