Altec Lansing ACS495 USB Speakers May Not Function Properly

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Article ID: 227488 - View products that this article applies to.
This article was previously published under Q227488
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SYMPTOMS

After you install Altec Lansing ACS495 speakers on your Windows 2000-based computer, your speakers may not work properly.

CAUSE

This issue occurs because these speakers are being detected as generic Universal Serial Bus (USB) speakers. When this occurs, a generic USB speaker driver is installed, and this driver does not work with these speakers because they do not conform to the USB specification.

RESOLUTION

To resolve this issue, contact Altec Lansing to inquire about the availability of a fix for this issue:
http://www.alteclansing.com
Microsoft provides third-party contact information to help you find technical support. This contact information may change without notice. Microsoft does not guarantee the accuracy of this third-party contact information.

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Article ID: 227488 - Last Review: February 26, 2007 - Revision: 3.2
APPLIES TO
  • Microsoft Windows 2000 Server
  • Microsoft Windows 2000 Advanced Server
  • Microsoft Windows 2000 Professional Edition
Keywords: 
kbhardware kbprb KB227488

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