Article ID: 2276439 - Last Review: December 14, 2010 - Revision: 1.0

The Microsoft.Exchange.IMAP4.exe process crashes when an IMAP4 client retrieves a meeting request that includes exception attachments in an Exchange Server 2007 environment

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SYMPTOMS

The Microsoft.Exchange.IMAP4.exe process crashes when an IMAP4 client retrieves a meeting request that includes exception attachments in a Microsoft Exchange Server 2007 environment. Additionally, the following event is logged in the Application log:


Log Name: Application
Source: MSExchange Common
Event ID: 4999
Task Category: General
Level: Error
Keywords: Classic
User: N/A
Description:
Watson report about to be sent to dw20.exe for process id: <ID>, with parameters: E12, c-RTL-AMD64, <version>, M.E.Imap4, M.E.Imap4, M.E.I.Imap4Message.GetBodyStructure, System.NullReferenceException, <callstackHash>, <version>. ErrorReportingEnabled: False

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RESOLUTION

To resolve this problem, install the following update rollup:
2407025  (http://support.microsoft.com/kb/2407025/ ) Description of Update Rollup 2 for Exchange Server 2007 Service Pack 3
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STATUS

Microsoft has confirmed that this is a problem in the Microsoft products that are listed in the "Applies to" section.
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MORE INFORMATION

An exception attachment indicates a meeting exception is included in a meeting request as an attachment.
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APPLIES TO
  • Microsoft Exchange Server 2007 Service Pack 3, when used with:
    • Microsoft Exchange Server 2007 Enterprise Edition
    • Microsoft Exchange Server 2007 Standard Edition
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Keywords: 
kbqfe kbfix kbexpertiseinter kbsurveynew kbhotfixrollup KB2276439
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