Article ID: 2277590 - Last Review: July 29, 2010 - Revision: 2.0 The "Record a closed campaign response" check box is selected by default incorrectly in Microsoft Dynamics CRM 4.0
SYMPTOMSWhen you convert an activity to an opportunity in Microsoft Dynamics CRM 4.0, you notice that the Record a closed campaign response check box is selected by default. You expect the check box to be not selected by default. RESOLUTIONImportant This section, method, or task contains steps that tell you how to modify the registry. However, serious problems might occur if you modify the registry incorrectly. Therefore, make sure that you follow these steps carefully. For added protection, back up the registry before you modify it. Then, you can restore the registry if a problem occurs. For more information about how to back up and restore the registry, click the following article number to view the article in the Microsoft Knowledge Base: 322756
(http://support.microsoft.com/kb/322756/
)
How to back up and restore the registry in Windows This problem is fixed in the latest cumulative update rollup for Microsoft Dynamics CRM 4.0. For more information, click the following article number to view the article in the Microsoft Knowledge Base: 949256
(http://support.microsoft.com/kb/949256/
)
Microsoft Dynamics CRM 4.0 updates and hotfixes
Note This problem was originally fixed in Update Rollup 12 for Microsoft Dynamics CRM 4.0. For more information, click the following article number to view the article in the Microsoft Knowledge Base: 2028381
(http://support.microsoft.com/kb/2028381/
)
Update Rollup 12 for Microsoft Dynamics CRM 4.0 is available
PrerequisitesYou must have .NET 3.5 SP1 and C++ Runtime 9.0 SP1 installed to apply this hotfix.To enable this hotfix on the computer that is running Microsoft Dynamics CRM 4.0, follow these steps:
To enable this hotfix on a computer that is running Microsoft Dynamics CRM for Microsoft Office Outlook, follow these steps:
STATUSMicrosoft
has confirmed that this is a problem in the Microsoft products that are listed
in the "Applies to" section. MORE INFORMATIONFor more information about software update terminology, click the following article number to view the article in the Microsoft Knowledge Base: 824684
(http://support.microsoft.com/kb/824684/LN/
)
Description of the standard terminology that is used to describe Microsoft software updates
For more information about Microsoft Business Solutions CRM software hotfix and update package terminology, click the following article number to view the article in the Microsoft Knowledge Base:
887283
(http://support.microsoft.com/kb/887283/
)
Microsoft Business Solutions CRM software hotfix and update package naming standards
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