"Your POP3 server has not responded in 60 seconds." error message when a POP3 client connects to an Exchange Server 2007 Client Access server to access an Exchange Server 2003 mailbox

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Article ID: 2280234 - View products that this article applies to.
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SYMPTOMS

A POP3 client connects to a Microsoft Exchange Server 2007 Client Access server to access a mailbox that is hosted on an Exchange Server 2003 server. In this situation, the POP3 client does not download email messages. Additionally, the POP3 client receives the following error message:

Your POP3 server has not responded in 60 seconds. Would you like to wait another 60 seconds for the server to respond?

CAUSE

This problem occurs because certain parts of the email messages are lost when the Exchange Server 2007 Client Access server sends the email messages to the POP3 client.

RESOLUTION

To resolve this problem, install the following update rollup:
2407025 Description of Update Rollup 2 for Exchange Server 2007 Service Pack 3

STATUS

Microsoft has confirmed that this is a problem in the Microsoft products that are listed in the "Applies to" section.

Properties

Article ID: 2280234 - Last Review: December 14, 2010 - Revision: 1.0
APPLIES TO
  • Microsoft Exchange Server 2007 Service Pack 3, when used with:
    • Microsoft Exchange Server 2007 Enterprise Edition
    • Microsoft Exchange Server 2007 Standard Edition
Keywords: 
kbqfe kbfix kbhotfixrollup kbsurveynew kbexpertiseinter KB2280234

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