An error occurs when you use the alias name from an LDAP client computer that is running Windows Vista or Windows Server 2008 to try to establish SSL connections to nodes that host the LDAP service

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Article ID: 2282241 - View products that this article applies to.
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SYMPTOMS

Consider the following scenario:
  • The Lightweight Directory Access Protocol (LDAP) directory service is hosted on many nodes behind a Network Load Balancing (NLB) server.
  • The nodes are protected by Secure Socket Layer (SSL) and are configured to use an alias name.
  • You try to establish SSL connections to the nodes by using the alias name of the LDAP client computer that is running Windows Vista or Windows Server 2008.
In this scenario, the operation fails, and you receive the following error message:


<Result value="800B010F">The certificate's CN name does not match the passed value.</Result>


Additionally, the following Error event is logged in the System log:

Event Type: Error
Event Source: Schannel
Event ID: 36884
Description: The certificate received from the remote server does not contain the expected name. It is therefore not possible to determine whether we are connecting to the correct server. The server name we were expecting is server_name. The SSL connection request has failed. The attached data contains the server certificate.

CAUSE

This problem occurs because of an error in Windows Vista and in Windows Server 2008. The LDAP client stores the node's canonical name into the alias field. This problem occurs if the node alias and the node name are different.

RESOLUTION

Hotfix information

A supported hotfix is available from Microsoft. However, this hotfix is intended to correct only the problem that is described in this article. Apply this hotfix only to systems that are experiencing the problem described in this article. This hotfix might receive additional testing. Therefore, if you are not severely affected by this problem, we recommend that you wait for the next software update that contains this hotfix.

If the hotfix is available for download, there is a "Hotfix download available" section at the top of this Knowledge Base article. If this section does not appear, contact Microsoft Customer Service and Support to obtain the hotfix.

Note If additional issues occur or if any troubleshooting is required, you might have to create a separate service request. The usual support costs will apply to additional support questions and issues that do not qualify for this specific hotfix. For a complete list of Microsoft Customer Service and Support telephone numbers or to create a separate service request, visit the following Microsoft website:
http://support.microsoft.com/contactus/?ws=support
Note The "Hotfix download available" form displays the languages for which the hotfix is available. If you do not see your language, it is because a hotfix is not available for that language.

Prerequisites

To apply this hotfix, you must be running one of the following operating systems:
  • Windows Vista Service Pack 1 (SP1)
  • Windows Vista Service Pack 2 (SP2)
  • Windows Server 2008
  • Windows Server 2008 Service Pack 2 (SP2)
For more information about how to obtain a Windows Vista service pack, click the following article number to view the article in the Microsoft Knowledge Base:
935791 How to obtain the latest Windows Vista service pack
For more information about how to obtain a Windows Server 2008 service pack, click the following article number to view the article in the Microsoft Knowledge Base:
968849 How to obtain the latest service pack for Windows Server 2008

Registry information

Important This section, method, or task contains steps that tell you how to modify the registry. However, serious problems might occur if you modify the registry incorrectly. Therefore, make sure that you follow these steps carefully. For added protection, back up the registry before you modify it. Then, you can restore the registry if a problem occurs. For more information about how to back up and restore the registry, click the following article number to view the article in the Microsoft Knowledge Base:
322756 How to back up and restore the registry in Windows
To use one of the hotfixes in this package, you must create a registry key. To do this, follow these steps:
  1. Start Registry Editor.
  2. Locate the following key in the registry:

    HKEY_LOCAL_MACHINE\System\CurrentControlSet\Services\LDAP
  3. Create a new REG_DWORD value named UseHostnameAsAlias, and set the value to anything other than zero.
  4. Exit Registry Editor, and then restart the computer.

Restart requirement

You must restart the computer after you apply this hotfix.

Hotfix replacement information

This hotfix does not replace a previously released hotfix.

File information

The English (United States) version of this hotfix installs files that have the attributes that are listed in the following tables. The dates and the times for these files are listed in Coordinated Universal Time (UTC). The dates and the times for these files on your local computer are displayed in your local time together with your current daylight saving time (DST) bias. Additionally, the dates and the times may change when you perform certain operations on the files.
Windows Vista and Windows Server 2008 file information notes
Important Windows Vista hotfixes and Windows Server 2008 hotfixes are included in the same packages. However, only "Windows Vista" is listed on the Hotfix Request page. To request the hotfix package that applies to one or both operating systems, select the hotfix that is listed under "Windows Vista" on the page. Always refer to the "Applies To" section in articles to determine the actual operating system that each hotfix applies to.
  • The files that apply to a specific product, SR_Level (RTM, SPn), and service branch (LDR, GDR) can be identified by examining the file version numbers as shown in the following table.
    Collapse this tableExpand this table
    VersionProductSR_LevelService branch
    6.0.600 0 . 20xxxWindows VistaRTMLDR
    6.0.600 1 . 22xxxWindows Vista and Windows Server 2008SP1LDR
    6.0.600 2 . 22xxxWindows Vista and Windows Server 2008SP2LDR
  • Service Pack 1 is integrated into the release version of Windows Server 2008. Therefore, RTM milestone files apply only to Windows Vista. RTM milestone files have a 6.0.0000.xxxxx version number.
  • The MANIFEST files (.manifest) and the MUM files (.mum) that are installed for each environment are listed separately in the "Additional file information for Windows Server 2008 and for Windows Vista" section. MUM files and MANIFEST files, and the associated security catalog (.cat) files, are very important for maintaining the state of the updated components. The security catalog files, for which the attributes are not listed, are signed with a Microsoft digital signature.
For all supported x86-based versions of Windows Server 2008 and of Windows Vista
Collapse this tableExpand this table
File nameFile versionFile sizeDateTimePlatform
Wldap32.dll6.0.6001.22729289,28015-Jul-201014:54x86
Wldap32.dll6.0.6002.22447287,74415-Jul-201016:11x86
For all supported x64-based versions of Windows Server 2008 and of Windows Vista
Collapse this tableExpand this table
File nameFile versionFile sizeDateTimePlatform
Wldap32.dll6.0.6001.22729328,70415-Jul-201015:21x64
Wldap32.dll6.0.6002.22447328,70415-Jul-201016:25x64
Wldap32.dll6.0.6001.22729289,28015-Jul-201014:54x86
Wldap32.dll6.0.6002.22447287,74415-Jul-201016:11x86
For all supported IA-64-based versions of Windows Server 2008
Collapse this tableExpand this table
File nameFile versionFile sizeDateTimePlatform
Wldap32.dll6.0.6001.22729581,12015-Jul-201014:50IA-64
Wldap32.dll6.0.6002.22447581,12015-Jul-201015:54IA-64
Wldap32.dll6.0.6001.22729289,28015-Jul-201014:54x86
Wldap32.dll6.0.6002.22447287,74415-Jul-201016:11x86

STATUS

Microsoft has confirmed that this is a problem in the Microsoft products that are listed in the "Applies to" section.

MORE INFORMATION

For more information about software update terminology, click the following article number to view the article in the Microsoft Knowledge Base:
824684 Description of the standard terminology that is used to describe Microsoft software updates
For more information, click the following article number to view the article in the Microsoft Knowledge Base:
2275950 An error occurs when you try to establish SSL connections to the nodes by using the alias name from an LDAPS client computer that is running Windows 7 or Windows Server 2008 R2

Additional file information

Additional file information for Windows Vista and for Windows Server 2008

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Properties

Article ID: 2282241 - Last Review: August 12, 2010 - Revision: 1.0
APPLIES TO
  • Windows Vista Enterprise
  • Windows Vista Business
  • Windows Vista Ultimate
  • Windows Vista Business 64-bit Edition
  • Windows Vista Enterprise 64-bit Edition
  • Windows Vista Ultimate 64-bit Edition
  • Windows Server 2008 Enterprise
  • Windows Server 2008 Standard
  • Windows Server 2008 Datacenter
  • Windows Server 2008 Standard without Hyper-V
  • Windows Server 2008 Enterprise without Hyper-V
  • Windows Server 2008 Datacenter without Hyper-V
  • Windows Server 2008 for Itanium-Based Systems
Keywords: 
kbautohotfix kbqfe kbhotfixserver kbfix kbsurveynew kbexpertiseinter KB2282241

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