On Windows 7, you cannot stop music playback from a Bluetooth headset with a stop button when you are in the “Add a device” menu

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Article ID: 2282994 - View products that this article applies to.
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Consider the following scenario:

o On Windows 7, pair a Bluetooth headset and use Windows Media Player to play music
o Open up Devices and Printers via the Start button
o Click “Add a device”
o Highlight the device listed
o Try to stop the music playback through the Bluetooth headset

The stop button does not function while the device is selected at this “Add a device” window.


To workaround this issue:

Use Windows Media Player to pause or stop the music while you have a device selected at the “Add a device” menu


Click next to move to the next screen in the Add a device menu, this will allow the stop button to function again. 
Note This is a "FAST PUBLISH" article created directly from within the Microsoft support organization. The information contained herein is provided as-is in response to emerging issues. As a result of the speed in making it available, the materials may include typographical errors and may be revised at any time without notice. See Terms of Use for other considerations.


Article ID: 2282994 - Last Review: July 20, 2010 - Revision: 1.0
  • Windows 7 Home Basic
  • Windows 7 Enterprise
  • Windows 7 Home Premium
  • Windows 7 Professional
  • Windows 7 Ultimate

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