Article ID: 2282994 - View products that this article applies to.
Consider the following scenario:
o On Windows 7, pair a Bluetooth headset and use Windows Media Player to play music
o Open up Devices and Printers via the Start button
o Click “Add a device”
o Highlight the device listed
o Try to stop the music playback through the Bluetooth headset
The stop button does not function while the device is selected at this “Add a device” window.
To workaround this issue:
Use Windows Media Player to pause or stop the music while you have a device selected at the “Add a device” menu
Click next to move to the next screen in the Add a device menu, this will allow the stop button to function again.
(http://go.microsoft.com/fwlink/?LinkId=151500)for other considerations.