Error Message: "Error Writing to <printer port>" When Printing

View products that this article applies to.

This article was previously published under Q228542

Expand all | Collapse all

SYMPTOMS

When you attempt to send a print job to a Windows NT-based print server, the following error message may be displayed:

Error writing to <printer port> for document printer <print job>, the port is unknown.

The error message is not displayed if you log on to the computer using the Administrator account or with another account that has administrator privileges.

Back to the top

CAUSE

This problem occurs because the permissions for the %SystemRoot%\System32\Spool folder does not contain the "Everyone" group.

Back to the top

RESOLUTION

To resolve this problem:

Click Start, point to Programs, and then click Windows NT Explorer.
Right-click the %SystemRoot%\System32\Spool folder, and then click Properties.
Click Security, and then click Permissions.
Click Add, click the domain the print server belongs to in the List Names From box, double-click Everyone in the Names box, and then click OK.
Click Everyone in the Name box, click Change in the Type of Access box, click OK, and then click OK again.