Article ID: 228658 - Last Review: January 24, 2007 - Revision: 3.2

You receive an "Error 1303. The installer has insufficient privileges to access this directory" error message when you run Office 2000 Setup

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This article was previously published under Q228658

SYMPTOMS

When you install Office, an error message similar to the following may appear:

Error 1303. The installer has insufficient privileges to access this directory: <Directory>. The installation cannot continue. Log on as administrator or contact your system administrator.

where <Directory> is the name of the directory with the insufficent privileges.

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CAUSE

You will receive the above error if either of the following is true for the folder in which you are installing Office:

The SYSTEM group does not have Full Control privileges.
-or-
The Everyone group does not have Full Control privileges.

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To prevent this error from occurring, make sure the folder location into which you are installing Office has Full Control permissions for either the Everyone group or the SYSTEM group. Check the permissions for the parent folders because the permissions on these folders may also cause this problem.

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REFERENCES

For more articles about how to troubleshoot specific errors in Office Setup:

Click here to view a list of Windows Installer Errors for Office 2000 articles (http://support.microsoft.com/search/default.aspx?catalog=lcid%3d1033&spid=2484&query=xlwinsetup%2band%2bkberrmsg&adv=&mode=s&cat=false)

For more articles with general information about how to troubleshoot Office errors:

Click here to view a list of Office 2000 Troubleshooting articles (http://support.microsoft.com/search/default.aspx?catalog=lcid%3d1033&spid=2484&query=kbdtatshoot&adv=&mode=s&cat=false)

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