Help and Support

Article ID: 228713 - Last Review: January 24, 2007 - Revision: 2.3

OLEXP: Cannot Save E-Mail Account Password in Outlook Express

View products that this article applies to.
This article was previously published under Q228713
For information about the differences between Microsoft Outlook Express and Microsoft Outlook e-mail clients, click the following article number to view the article in the Microsoft Knowledge Base:
257824  (http://support.microsoft.com/kb/257824/EN-US/ ) OL2000: Differences Between Outlook and Outlook Express
Expand all | Collapse all

SYMPTOMS

When you use Outlook Express, you may not be able to save the password for your e-mail account.
Back to the top

CAUSE

This behavior can occur if you use Webroot Software Window Washer and you configured Window Washer to clear Auto Complete form data.
Back to the top

RESOLUTION

To resolve this issue, click to clear the IE 5 Auto Complete Form Data check box in Window Washer.

For information about how to configure Window Washer, please contact Webroot Software or read the documentation for Window Washer.

The third-party products that are discussed in this article are manufactured by companies that are independent of Microsoft. Microsoft makes no warranty, implied or otherwise, regarding the performance or reliability of these products.

Back to the top
APPLIES TO
  • Microsoft Outlook Express 5.0
Back to the top
Keywords: 
kbui kbprb kb3rdparty KB228713
Back to the top

Get Help Now

Contact a support professional by E-mail, Online, or Phone

Article Translations