Error message after you click “by E-mail” from a Live Meeting session to invite users to join the Live Meeting session

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Article ID: 2289132 - View products that this article applies to.
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SYMPTOMS

Consider the following scenario:
  • You have a computer that is running Windows 7 with User Access Control (UAC) enabled.
  • You install Microsoft Office Live Meeting 2007 client version 8.0.6362.0187 by using the Lmsetup.exe file.
  • You open a Live Meeting session.
  • You click by E-mail from the Live Meeting session and then send a meeting request to invite users to join the Live Meeting session.
In this scenario, you cannot invite users to join the Live Meeting session. Additionally, you receive the following error message:

Unable to send e-mail invitations. If you have Microsoft Office 2002 or later, make sure it is your primary e-mail program and then try again. If you are using another e-mail program, create and send an e-mail invitation that includes the live meeting information from the Meeting Pane.

RESOLUTION

To resolve this problem, install the following update rollup:
2029026 Description of the update package for the Windows-based Live Meeting 2007 client: July 2010
Note If you apply this update, the update in Microsoft Knowledge Base (KB) article 980955 does not work. To read KB article 980955, click the following article number to view the article in the Microsoft Knowledge Base:
980955 An "A referral was returned from the server" error message is generated in Windows 7 and a Live Meeting 2007 client user cannot use an application after the User Account Control feature prompts in Windows 7 or in Windows Vista

STATUS

Microsoft has confirmed that this is a problem in the Microsoft products that are listed in the "Applies to" section.

MORE INFORMATION

For more information about Live Meeting 2007 client version 8.0.6362.0187, visit the following Microsoft website:

Properties

Article ID: 2289132 - Last Review: August 12, 2011 - Revision: 2.0
APPLIES TO
  • Microsoft Office Live Meeting 2007
Keywords: 
kbqfe kbfix kbhotfixrollup kbexpertiseinter kbsurveynew vkbportal107 vkbportal230 KB2289132

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