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Cant use Remote Assistance in WindowsID articol: 2289618 - Vizualizați produsele pentru care se aplică acest articol. Diagnose and fix the problem automatically
SIMPTOMEWhen you try to use Remote Assistance to offer assistance to a computer that is running Windows Vista or Windows 7, you receive the following error message: The remote server machine does not exist or is unavailable. CAUZĂThis problem can occur because Remote Assistance is blocked by the Windows Firewall on the computer that receives assistance. How the MATS package works to fix this problemOther issues that the MATS package fixes2292301
(http://support.microsoft.com/kb/2292301/
)
You can't access shared files or printers in Windows2288085
(http://support.microsoft.com/kb/2288085/
)
You get a security warning telling you that the Windows Firewall is turned off 2271812
(http://support.microsoft.com/kb/2271812/
)
You can't turn on the Windows Firewall in the Security CenterNote This is a "FAST PUBLISH" article created directly from within the Microsoft support organization. The information contained herein is provided as-is in response to emerging issues. As a result of the speed in making it available, the materials may include typographical errors and may be revised at any time without notice. See Terms of Use
(http://go.microsoft.com/fwlink/?LinkId=151500)
for other considerations.Proprietă?iID articol: 2289618 - Ultima examinare: 29 februarie 2012 - Revizie: 1.0 SE APLICĂ LA:
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