Article ID: 229041 - View products that this article applies to.
This article was previously published under Q229041
When you empty the Recycle Bin in Windows, the files may not be deleted from your hard disk.
NOTE: You cannot view these files using Windows Explorer, My Computer, or the Recycle Bin.
This issue can occur if a third-party filter driver is using the files you try to delete.
To resolve this issue, delete the files from an MS-DOS prompt. To do this, follow these steps:
For information about the Recycle Bin, please see the following articles in the Microsoft Knowledge Base:
(http://support.microsoft.com/kb/165126/EN-US/ )Cannot Delete File Using Windows NT Explorer
(http://support.microsoft.com/kb/171051/EN-US/ )How To Bypass The Recycle Bin When Deleting Files
(http://support.microsoft.com/kb/171694/EN-US/ )Differences Between The Recycle Bin and the Recycler Folder
Article ID: 229041 - Last Review: November 1, 2006 - Revision: 1.1
Contact us for more help