Error message when you install Office 2010 on a Windows 7-based computer "The installation of Microsoft Office 2010 requires that MSXML version 6.10.1129.0 be installed on your computer"

Article translations Article translations
Article ID: 2290714 - View products that this article applies to.
Expand all | Collapse all

Symptoms

When you install Office 2010 on a Windows 7-based computer, you may receive the following error message:
Setup is unable to proceed due to the following error(s): The installation of Microsoft Office 2010 requires that MSXML version 6.10.1129.0 be installed on your computer. Install the component and re-run the setup.

Cause

This issue occurs when incorrect permissions are set on a registry entry.

Resolution

Important This section, method, or task contains steps that tell you how to modify the registry. However, serious problems might occur if you modify the registry incorrectly. Therefore, make sure that you follow these steps carefully. For added protection, back up the registry before you modify it. Then, you can restore the registry if a problem occurs. For more information about how to back up and restore the registry, click the following article number to view the article in the Microsoft Knowledge Base:
322756 How to back up and restore the registry in Windows
To resolve this issue, follow these steps:
  1. Click Start, click Run, type regedit, and then click OK.
  2. Locate HKEY_CLASSES_ROOT\TypeLib\{F5078F18-C551-11D3-89B9-0000F81FE221}\6.0\0\win32.
  3. Right-click win32, and then Click Permissions.
  4. Give yourself Full Control to the key.
  5. Double-click the (Default) value under win32, and then change its value from %SystemRoot%\System32\msxml6.dll to C:\Windows\System32\msxml6.dll.
  6. Install Office 2010 again.

Properties

Article ID: 2290714 - Last Review: October 21, 2012 - Revision: 5.0
Applies to
  • Microsoft Office Home and Business 2010
  • Microsoft Office Home and Student 2010
  • Microsoft Internet Information Services Media Services 2.0
  • Microsoft Office Professional 2010
  • Microsoft Office Professional Plus 2010
  • Microsoft Office Standard 2010
Keywords: 
kbprb KB2290714

Give Feedback

 

Contact us for more help

Contact us for more help
Connect with Answer Desk for expert help.
Get more support from smallbusiness.support.microsoft.com