Article ID: 2291574 - Last Review: September 17, 2010 - Revision: 1.0

"Your S/MIME control is out of date. You must reinstall it." error message in OWA after you install Exchange Server 2007 SP3

View products that this article applies to.

System TipThis article applies to a different operating system than the one you are using. Article content that may not be relevant to you is disabled.

Expand all | Collapse all

SYMPTOMS

Consider the following scenario:

You install Microsoft Exchange Server 2007 Service Pack 3 (SP3) on a computer.
A user accesses a mailbox that is hosted on the computer by using Outlook Web Access with the S/MIME control installed.

In this scenario, the user receives the following error message:

Your S/MIME control is out of date. You must reinstall it.

Back to the top

CAUSE

This problem occurs because the version of the mimectl.dll file differs from the version of the owasmime.dll file.

Note The mimectl.dll file is inside the owasmime.dll file.

Back to the top

RESOLUTION

To resolve this problem, install the following update rollup:

2279665 (http://support.microsoft.com/kb/2279665/ ) Description of Update Rollup 1 for Exchange Server 2007 Service Pack 3

Back to the top

STATUS

Microsoft has confirmed that this is a problem in the Microsoft products that are listed in the "Applies to" section.

Back to the top

MORE INFORMATION

For more information about Outlook Web Access and S/MIME, visit the following Microsoft website:

General information about Outlook Web Access and S/MIME (http://technet.microsoft.com/en-us/library/bb738140(EXCHG.80).aspx)

For more information about Exchange Server 2007 SP3, visit the following Microsoft website:

General information about Exchange Server 2007 SP3 (http://www.microsoft.com/downloads/details.aspx?FamilyID=1687160b-634a-43cb-a65a-f355cff0afa6&displaylang=en)

Back to the top