Select the product you need help with
- Internet Explorer
- Windows Phone
- More products
Error message when you try to install Office 2010: "Microsoft Office 2010 does not support upgrading from a pre-release version of Microsoft Office 2010"
Article ID: 2292287 - View products that this article applies to.
When you try to install Microsoft Office 2010, you may receive the following error message:
Microsoft Office 2010 does not support upgrading from a pre-release version of Microsoft Office 2010. You must first install any pre-release versions of Microsoft Office 2010 products and associated technologies.
This issue occurs when one or all the following conditions are true:
To resolve this issue, you must uninstall the existing prerelease version of the Office 2010 suite from your computer.
To do this, follow these steps, as appropriate for the operating system that you are running.
For Windows XP or for Windows Server 2003
For Windows Vista
For Windows 7
For more information about what to do if the issue persists, click the following article number to view the article in the Microsoft Knowledge Base:
(http://support.microsoft.com/kb/290301/ )How do I uninstall Office 2003, Office 2007 or Office 2010 suites if I cannot uninstall it from Control Panel?
Article ID: 2292287 - Last Review: August 26, 2011 - Revision: 1.3