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Can't open shared files or connect to shared printersArticle ID: 2292301 - View products that this article applies to. On This PageSYMPTOMS
You shared files or printers on a computer that is running Windows Vista or Windows 7. However, you cannot access the shared files or printers from another computer. CAUSE
This problem can occur when file and printer sharing is blocked by the Windows Firewall on the computer where the files and printers are shared. RESOLUTIONDiagnose and fix the problem automaticallyThis troubleshooter fixes many problems.Learn moreRun now MORE INFORMATIONHow the MATS package works to fix this problemClick here to understand how the MATS package works to fix this problemOther issues that the MATS package fixes2288085
(http://support.microsoft.com/kb/2288085/
)
You get a security warning that the Windows Firewall is turned off
2271812
(http://support.microsoft.com/kb/2271812/
)
You can't turn on the Windows Firewall in the Security Center
2289618
(http://support.microsoft.com/kb/2289618/
)
You can’t use Remote Assistance to offer assistance
PropertiesArticle ID: 2292301 - Last Review: June 28, 2012 - Revision: 11.0 APPLIES TO
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