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Can't open shared files or connect to shared printers
Article ID: 2292301 - View products that this article applies to.
You shared files or printers on a computer that is running Windows Vista or Windows 7. However, you cannot access the shared files or printers from another computer.
This problem can occur when file and printer sharing is blocked by the Windows Firewall on the computer where the files and printers are shared.
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Other issues that the MATS package fixes
(http://support.microsoft.com/kb/2288085/ )You get a security warning that the Windows Firewall is turned off
(http://support.microsoft.com/kb/2271812/ )You can't turn on the Windows Firewall in the Security Center
(http://support.microsoft.com/kb/2289618/ )You can’t use Remote Assistance to offer assistance
Article ID: 2292301 - Last Review: June 28, 2012 - Revision: 11.0