Article ID: 229498 - Last Review: October 28, 2006 - Revision: 4.4

XIMS: Cannot Change Nickname After Default Has Been Assigned

This article was previously published under Q229498
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SYMPTOMS

If you join a channel on a Microsoft Exchange Chat Service computer or change your nickname in a channel you have already joined, and you specify a nickname that is already being used, you are assigned a default nickname. If you attempt to change your nickname after you have already been assigned the default nickname and you specify another nickname that is already being used, the command may fail, and the server may end the connection unexpectedly.

RESOLUTION

To resolve this problem, obtain the latest service pack for Exchange Server version 5.5. For additional information, click the following article number to view the article in the Microsoft Knowledge Base:
191014  (http://support.microsoft.com/kb/191014/EN-US/ ) XGEN: How to Obtain the Latest Exchange Server 5.5 Service Pack
The English version of this fix should have the following file attributes or later:

Component: Chat Service

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File nameVersion
Chatsvc.exe5.5.2577.0

STATUS

Microsoft has confirmed that this is a problem in Microsoft Exchange Server version 5.5. This problem was first corrected in Exchange Server 5.5 Service Pack 3.

APPLIES TO
  • Microsoft Exchange Server 5.5 Standard Edition
Keywords: 
kbhotfixserver kbqfe kbbug kbfix KB229498
Retired KB ArticleRetired KB Content Disclaimer
This article was written about products for which Microsoft no longer offers support. Therefore, this article is offered "as is" and will no longer be updated.
 

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