Err Msg: STOP 0xA in Ndiswan.sys When Using RAS After Installing Service Pack 4

Article ID: 229502 - View products that this article applies to.
This article was previously published under Q229502
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Symptoms

After you install Windows NT 4.0 Service Pack 4 and then use Remote Access Service (RAS) over an analog or ISDN telephone line, you may encounter lower-level packet corruption which results in a STOP 0xA error message being displayed. This error message occurs in Ndiswan.sys.
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Resolution

To resolve this problem, obtain the latest service pack for Windows NT 4.0 or the individual software update. For information on obtaining the latest service pack, please go to:
For information on obtaining the individual software update, contact Microsoft Product Support Services. For a complete list of Microsoft Product Support Services phone numbers and information on support costs, please go to the following address on the World Wide Web:
http://support.microsoft.com/default.aspx?scid=fh;EN-US;CNTACTMS
(http://support.microsoft.com/default.aspx?scid=fh;EN-US;CNTACTMS)


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Status

Microsoft has confirmed that this is a problem in Windows NT 4.0. This problem was first corrected in Windows NT 4.0 Service Pack 5.
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Properties

Article ID: 229502 - Last Review: August 2, 2012 - Revision: 3.0
Applies to
  • Microsoft Windows NT Workstation 4.0 Developer Edition
  • Microsoft Windows NT Server 4.0 Standard Edition
Keywords: 
kbbug kbfix kbqfe KB229502
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