Article ID: 2297652 - View products that this article applies to.
Consider the following scenario:
This device cannot find enough free resources that it can use. If you want to use this device, you will need to disable one of the other devices on this system. (Code 12)
This problem occurs because the two device drivers that are mentioned in the "Symptoms" section cannot register themselves into the Interrupt Descriptor Table (IDT) within the hard-coded time limitation (5 seconds). Because the IDT is large if a computer has many processor cores and many PCI MSI-X supported devices, it takes the two device drivers more than 5 seconds to find available slots in the IDT table.
Note After you install this hotfix, you must create a new FindBestConfigurationTimeout registry key to customize the time limitation. For more information about how to create the new registry key, see the "Registry information" section.
Note The resolution that is provided in this article may not resolve the problem in all scenarios. For example, increasing the configuration time-out does not resolve the issue if there are no IDT entries available on any processor in the system. In this scenario, you have to reduce the number of MSI interrupts that are used to make sure that sufficient IDT space is available for all devices on the system. To do this, use one of the following methods:
Hotfix informationA supported hotfix is available from Microsoft. However, this hotfix is intended to correct only the problem that is described in this article. Apply this hotfix only to systems that are experiencing the problem described in this article. This hotfix might receive additional testing. Therefore, if you are not severely affected by this problem, we recommend that you wait for the next software update that contains this hotfix.
If the hotfix is available for download, there is a "Hotfix download available" section at the top of this Knowledge Base article. If this section does not appear, contact Microsoft Customer Service and Support to obtain the hotfix.
Note If additional issues occur or if any troubleshooting is required, you might have to create a separate service request. The usual support costs will apply to additional support questions and issues that do not qualify for this specific hotfix. For a complete list of Microsoft Customer Service and Support telephone numbers or to create a separate service request, visit the following Microsoft website:
http://support.microsoft.com/contactus/?ws=supportNote The "Hotfix download available" form displays the languages for which the hotfix is available. If you do not see your language, it is because a hotfix is not available for that language.
PrerequisitesTo apply this hotfix, you must be running Windows Server 2008 R2 with the Hyper-V role installed.
Registry informationImportant This section, method, or task contains steps that tell you how to modify the registry. However, serious problems might occur if you modify the registry incorrectly. Therefore, make sure that you follow these steps carefully. For added protection, back up the registry before you modify it. Then, you can restore the registry if a problem occurs. For more information about how to back up and restore the registry, click the following article number to view the article in the Microsoft Knowledge Base:
322756After you install this hotfix, you must create a registry key to customize the time limitation. To do this, follow these steps:
(http://support.microsoft.com/kb/322756/ )How to back up and restore the registry in Windows
Restart requirementYou may have to restart the computer after you apply this hotfix.
Hotfix replacement informationThis hotfix does not replace a previously released hotfix.
File informationThe global version of this hotfix installs files that have the attributes that are listed in the following tables. The dates and the times for these files are listed in Coordinated Universal Time (UTC). The dates and the times for these files on your local computer are displayed in your local time together with your current daylight saving time (DST) bias. Additionally, the dates and the times may change when you perform certain operations on the files.
Windows Server 2008 R2 file information notesImportant Windows 7 hotfixes and Windows Server 2008 R2 hotfixes are included in the same packages. However, hotfixes on the Hotfix Request page are listed under both operating systems. To request the hotfix package that applies to one or both operating systems, select the hotfix that is listed under "Windows 7/Windows Server 2008 R2" on the page. Always refer to the "Applies To" section in articles to determine the actual operating system that each hotfix applies to.
For all supported x64-based versions of Windows Server 2008 R2
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Microsoft has confirmed that this is a problem in the Microsoft products that are listed in the "Applies to" section.
For more information about MSI-X, visit the following Microsoft website:
Introduction to Message-Signaled InterruptsFor more information about software update terminology, click the following article number to view the article in the Microsoft Knowledge Base:
(http://support.microsoft.com/kb/824684/ )Description of the standard terminology that is used to describe Microsoft software updates
Additional file information
Additional file information for Windows Server 2008 R2
Additional files for all supported x64-based versions of Windows Server 2008 R2
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Article ID: 2297652 - Last Review: October 13, 2010 - Revision: 2.0
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