You cannot add a webpage to an EFS-encrypted Favorites folder when protected mode is enabled in Internet Explorer 8

Article translations Article translations
Article ID: 2300135 - View products that this article applies to.
Expand all | Collapse all

On This Page

SYMPTOMS

Consider the following scenario. You encrypt the Favorites folder (%userprofile%/Favorites) by using the Encrypting File System (EFS) feature on a computer that has Windows Internet Explorer 8 installed. Then, you try to add a webpage to the Favorites folder in Internet Explorer 8 when protected mode is enabled. In this scenario, the operation fails, and you receive an error message that resembles the following:
Unable to create '<name of the webpage>'
Unspecified error

RESOLUTION

Hotfix information

A supported hotfix is available from Microsoft. However, this hotfix is intended to correct only the problem that is described in this article. Apply this hotfix only to systems that are experiencing this specific problem.

If the hotfix is available for download, there is a "Hotfix download available" section at the top of this Knowledge Base article. If this section does not appear, submit a request to Microsoft Customer Service and Support to obtain the hotfix.

Note If additional issues occur or if any troubleshooting is required, you might have to create a separate service request. The usual support costs will apply to additional support questions and issues that do not qualify for this specific hotfix. For a complete list of Microsoft Customer Service and Support telephone numbers or to create a separate service request, visit the following Microsoft Web site:
http://support.microsoft.com/contactus/?ws=support
Note The "Hotfix download available" form displays the languages for which the hotfix is available. If you do not see your language, it is because a hotfix is not available for that language.

Prerequisites

To apply this hotfix, you must have Internet Explorer 8 installed on a computer that is running one of the following operating systems:
  • Windows Vista Service Pack 1 (SP1)
  • Windows Vista Service Pack 2 (SP2)
  • Windows Server 2008
  • Windows Server 2008 Service Pack 2 (SP2)
  • Windows 7
  • Windows Server 2008 R2
For more information about how to obtain a Windows Vista service pack, click the following article number to view the article in the Microsoft Knowledge Base:
935791 How to obtain the latest Windows Vista service pack
For more information about how to obtain a Windows Server 2008 service pack, click the following article number to view the article in the Microsoft Knowledge Base:
968849 How to obtain the latest service pack for Windows Server 2008

Registry information

After you apply this hotfix, you have to set a registry key to enable the hotfix. To do this, follow these steps:
  1. Locate and then click the following key in the registry:
    HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Internet Explorer\MAIN\FeatureControl
    NOTE: For 32-bit browsers on 64-bit systems, the registry key is: 
    HKEY_LOCAL_MACHINE\SOFTWARE\Wow6432Node\Microsoft\Internet Explorer\MAIN\FeatureControl
  2. On the Edit menu, point to New, and then click Key.
  3. Type FEATURE_BROKER_FAVORITES_FOR_EFS_KB2300135, and then press Enter.
  4. On the Edit menu, point to New, and then click DWORD Value.
  5. Type iexplore.exe, and then press Enter.
  6. On the Edit menu, click Modify, type 1 in the Value data box, and then click OK.
  7. Exit Registry Editor.

Restart requirement

You may have to restart the computer after you apply this hotfix.

Hotfix replacement information

This hotfix does not replace a previously released hotfix.

File information

The English (United States) version or global version of this hotfix installs files that have the attributes that are listed in the following tables. The dates and the times for these files are listed in Coordinated Universal Time (UTC). The dates and the times for these files on your local computer are displayed in your local time together with your current daylight saving time (DST) bias. Additionally, the dates and the times may change when you perform certain operations on the files.
Windows Vista and Windows Server 2008 file information notes
Important Windows Vista hotfixes and Windows Server 2008 hotfixes are included in the same packages. However, only "Windows Vista" is listed on the Hotfix Request page. To request the hotfix package that applies to one or both operating systems, select the hotfix that is listed under "Windows Vista" on the page. Always refer to the "Applies To" section in articles to determine the actual operating system that each hotfix applies to.
  • The MANIFEST files (.manifest) that are installed for each environment are listed separately in the "Additional file information for Windows Server 2008 and for Windows Vista" section. MANIFEST files and the associated security catalog (.cat) files, are extremely important to maintain the state of the updated components. The security catalog files, for which the attributes are not listed, are signed with a Microsoft digital signature.
For all supported x86-based versions of Internet Explorer 8 for Windows Server 2008 and for Windows Vista
Collapse this tableExpand this table
File nameFile versionFile sizeDateTimePlatform
Ieframe.dll8.0.6001.2306011,082,24025-Aug-201007:55x86
Ieui.dll8.0.6001.23060164,35225-Aug-201007:55x86
For all supported x64-based versions of Internet Explorer 8 for Windows Server 2008 and for Windows Vista
Collapse this tableExpand this table
File nameFile versionFile sizeDateTimePlatform
Ieframe.dll8.0.6001.2306012,476,41625-Aug-201008:25x64
Ieui.dll8.0.6001.23060219,13625-Aug-201008:25x64
Windows 7 and Windows Server 2008 R2 file information notes
Important Windows 7 hotfixes and Windows Server 2008 R2 hotfixes are included in the same packages. However, hotfixes on the Hotfix Request page are listed under both operating systems. To request the hotfix package that applies to one or both operating systems, select the hotfix that is listed under "Windows 7/Windows Server 2008 R2" on the page. Always refer to the "Applies To" section in articles to determine the actual operating system that each hotfix applies to.
  • The MANIFEST files (.manifest) that are installed for each environment are listed separately in the "Additional file information for Windows Server 2008 R2 and for Windows 7" section. MANIFEST files and the associated security catalog (.cat) files, are extremely important to maintain the state of the updated components. The security catalog files, for which the attributes are not listed, are signed with a Microsoft digital signature.
For all supported x86-based versions of Internet Explorer 8 for Windows 7
Collapse this tableExpand this table
File nameFile versionFile sizeDateTimePlatform
Ieframe.dll8.0.7600.2078710,987,52021-Aug-201006:52x86
Ieframe.ptxmlNot applicable13,27013-Jul-200920:45Not applicable
Ieui.dll8.0.7600.16385176,64014-Jul-200901:15x86
For all supported x64-based versions of Internet Explorer 8 for Windows 7 and for Windows Server 2008 R2
Collapse this tableExpand this table
File nameFile versionFile sizeDateTimePlatform
Ieframe.dll8.0.7600.2078712,368,38424-Aug-201000:55x64
Ieframe.ptxmlNot applicable13,27013-Jul-200920:36Not applicable
Ieui.dll8.0.7600.16385247,80814-Jul-200901:41x64
Ieframe.dll8.0.7600.2078710,987,52021-Aug-201006:52x86
Ieui.dll8.0.7600.16385176,64014-Jul-200901:15x86
Wow64_ieframe.ptxmlNot applicable13,27013-Jul-200920:45Not applicable
For all supported IA-64-based versions of Internet Explorer 8 for Windows Server 2008 R2
Collapse this tableExpand this table
File nameFile versionFile sizeDateTimePlatform
Ieframe.dll8.0.7600.2078718,730,49621-Aug-201006:26IA-64
Ieframe.ptxmlNot applicable13,27013-Jul-200920:36Not applicable
Ieui.dll8.0.7600.16385519,16814-Jul-200901:46IA-64
Ieframe.dll8.0.7600.2078710,987,52021-Aug-201006:52x86
Ieui.dll8.0.7600.16385176,64014-Jul-200901:15x86
Wow64_ieframe.ptxmlNot applicable13,27013-Jul-200920:45Not applicable

STATUS

Microsoft has confirmed that this is a problem in the Microsoft products that are listed in the "Applies to" section.

MORE INFORMATION

For more information about software update terminology, click the following article number to view the article in the Microsoft Knowledge Base:
824684 Description of the standard terminology that is used to describe Microsoft software updates

Additional file information

Additional file information for Windows Vista and for Windows Server 2008

Additional files for all supported x86-based versions of Internet Explorer 8 for Windows Vista and for Windows Server 2008
Collapse this tableExpand this table
File nameX86_fbbb75e59b63028cb596630b76f0b391_31bf3856ad364e35_8.0.6001.23060_none_8ed72a6da87a273b.manifest
File versionNot applicable
File size695
Date (UTC)25-Aug-2010
Time (UTC)19:07
PlatformNot applicable

File nameX86_microsoft-windows-ieframe_31bf3856ad364e35_8.0.6001.23060_none_47d425b0dd3abed1.manifest
File versionNot applicable
File size280,265
Date (UTC)25-Aug-2010
Time (UTC)08:37
PlatformNot applicable
Additional files for all supported x64-based versions of Internet Explorer 8 for Windows Vista and for Windows Server 2008
Collapse this tableExpand this table
File nameAmd64_b6fb7d98189c502cf6a72e06677e37b6_31bf3856ad364e35_8.0.6001.23060_none_e2cda64268219d1c.manifest
File versionNot applicable
File size1,038
Date (UTC)25-Aug-2010
Time (UTC)19:07
PlatformNot applicable

File nameAmd64_microsoft-windows-ieframe_31bf3856ad364e35_8.0.6001.23060_none_a3f2c13495983007.manifest
File versionNot applicable
File size280,383
Date (UTC)25-Aug-2010
Time (UTC)09:11
PlatformNot applicable

Additional file information for Windows 7 and for Windows Server 2008 R2

Additional files for all supported x86-based versions of Internet Explorer 8 for Windows 7
Collapse this tableExpand this table
File nameX86_c315bb4a12189ebb9dffc221d062968b_31bf3856ad364e35_8.0.7600.20787_none_0f77b66069539b75.manifest
File versionNot applicable
File size695
Date (UTC)25-Aug-2010
Time (UTC)19:25
PlatformNot applicable

File nameX86_microsoft-windows-ieframe_31bf3856ad364e35_8.0.7600.20787_none_7fbead0b9f906124.manifest
File versionNot applicable
File size201,049
Date (UTC)25-Aug-2010
Time (UTC)19:29
PlatformNot applicable
Additional files for all supported x64-based versions of Internet Explorer 8 for Windows 7 and for Windows Server 2008 R2
Collapse this tableExpand this table
File nameAmd64_4e53e44bcfc12cd4efb4e1a1e0efe74b_31bf3856ad364e35_8.0.7600.20787_none_a71679a109d61657.manifest
File versionNot applicable
File size1,040
Date (UTC)25-Aug-2010
Time (UTC)19:25
PlatformNot applicable

File nameAmd64_fd7b5711ebb934ad38df40c0b6198f45_31bf3856ad364e35_8.0.7600.20787_none_f5eafb472ced8302.manifest
File versionNot applicable
File size699
Date (UTC)25-Aug-2010
Time (UTC)19:25
PlatformNot applicable

File nameAmd64_microsoft-windows-ieframe_31bf3856ad364e35_8.0.7600.20787_none_dbdd488f57edd25a.manifest
File versionNot applicable
File size201,053
Date (UTC)25-Aug-2010
Time (UTC)19:33
PlatformNot applicable

File nameWow64_microsoft-windows-ieframe_31bf3856ad364e35_8.0.7600.20787_none_e631f2e18c4e9455.manifest
File versionNot applicable
File size199,054
Date (UTC)25-Aug-2010
Time (UTC)19:33
PlatformNot applicable
Additional files for all supported IA-64-based versions of Internet Explorer 8 for Windows Server 2008 R2
Collapse this tableExpand this table
File nameIa64_800d7c0d2aa59ef62a389b44d3fc7bcb_31bf3856ad364e35_8.0.7600.20787_none_fcf2a0b9e17753ea.manifest
File versionNot applicable
File size1,038
Date (UTC)25-Aug-2010
Time (UTC)19:25
PlatformNot applicable

File nameIa64_microsoft-windows-ieframe_31bf3856ad364e35_8.0.7600.20787_none_7fc051019f8e6a20.manifest
File versionNot applicable
File size201,051
Date (UTC)25-Aug-2010
Time (UTC)19:25
PlatformNot applicable

File nameWow64_microsoft-windows-ieframe_31bf3856ad364e35_8.0.7600.20787_none_e631f2e18c4e9455.manifest
File versionNot applicable
File size199,054
Date (UTC)25-Aug-2010
Time (UTC)19:25
PlatformNot applicable

Properties

Article ID: 2300135 - Last Review: June 2, 2011 - Revision: 4.0
APPLIES TO
  • Windows Internet Explorer 8
Keywords: 
kbqfe kbhotfixserver kbfix kbsurveynew kbexpertiseinter kbautohotfix KB2300135

Give Feedback

 

Contact us for more help

Contact us for more help
Connect with Answer Desk for expert help.
Get more support from smallbusiness.support.microsoft.com