Article ID: 230014 - Last Review: November 1, 2006 - Revision: 2.5

RRAS Does Not Report Domain Name for Users in Accounting Packets

This article was previously published under Q230014

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SYMPTOMS

When a Routing and Remote Access Service (RRAS) server is set up to forward requests to Microsoft Radius (Internet Authentication Service IAS) for authentication, the RRAS server is not forwarding the domain name within the accounting request to radius. Therefore, when accounting or analysis is done, the domain name for users cannot be identified in the log files.

CAUSE

This behavior occurs because RRAS strips off the domain name before sending the accounting packet.

RESOLUTION

Windows NT Server or Workstation 4.0

To resolve this problem, obtain the latest service pack for Windows NT 4.0 or the individual software update. For information on obtaining the latest service pack, please go to:
For information on obtaining the individual software update, contact Microsoft Product Support Services. For a complete list of Microsoft Product Support Services phone numbers and information on support costs, please go to the following address on the World Wide Web:
http://support.microsoft.com/default.aspx?scid=fh;EN-US;CNTACTMS (http://support.microsoft.com/default.aspx?scid=fh;en-us;cntactms)

Windows NT Server 4.0, Terminal Server Edition

To resolve this problem, obtain the latest service pack for Windows NT Server 4.0, Terminal Server Edition. For additional information, click the following article number to view the article in the Microsoft Knowledge Base:
152734  (http://support.microsoft.com/kb/152734/EN-US/ ) How to Obtain the Latest Windows NT 4.0 Service Pack

STATUS

Microsoft has confirmed that this is a problem in the Microsoft products that are listed at the beginning of this article. This problem was first corrected in Windows NT Server version 4.0, Terminal Server Edition Service Pack 6.

APPLIES TO
  • Microsoft Windows NT Server 4.0, Terminal Server Edition
  • Microsoft Windows NT Server 4.0 Standard Edition
  • Microsoft Windows NT Server 4.0 Enterprise Edition
Keywords: 
kbhotfixserver kbqfe kbbug kbfix kbqfe KB230014
 

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