Article ID: 2300535 - Last Review: November 18, 2010 - Revision: 5.0

Windows Ribbon is not displayed correctly in an application that uses the /largeaddressaware option on a computer that is running Windows 7, Windows Server 2008 R2, Windows Vista or Windows Server 2008

View products that this article applies to.
System TipThis article applies to a different operating system than the one you are using. Article content that may not be relevant to you is disabled.

On This Page

Expand all | Collapse all

SYMPTOMS

You run a 32-bit application that uses the Windows Ribbon and that uses the /largeaddressaware option on a computer that is running Windows 7, Windows Server 2008 R2, Windows Vista or Windows Server 2008. For example, you run Windows Live Movie Maker. However, Windows Ribbon is not displayed correctly and the application does not work as expected.

Note: To use Windows Ribbon in Windows Vista, you must install the Platform Update for Windows Vista. To use Windows Ribbon in Windows Server 2008, you must install the Platform Update for Windows Server 2008. For more information, click the following article number to view the article in the Microsoft Knowledge Base:
960362  (http://support.microsoft.com/kb/960362/ ) Description of Windows Ribbon and Animation Manager Library
Back to the top

RESOLUTION

Update information for Windows 7 and Windows Server 2008 R2

Windows 7 and Windows Server 2008 R2 file information notes
  • The files that apply to a specific product, milestone (RTM, SPn), and service branch (LDR, GDR) can be identified by examining the file version numbers as shown in the following table:
    Collapse this tableExpand this table
    VersionProductMilestoneService branch
    6.1.760 0.16xxxWindows 7 and Windows Server 2008 R2RTMGDR
    6.1.760 0.20xxxWindows 7 and Windows Server 2008 R2RTMLDR
  • GDR service branches contain only those fixes that are widely released to address widespread, critical issues. LDR service branches contain hotfixes in addition to widely released fixes.
The following files are available for download from the Microsoft Download Center:
Collapse this tableExpand this table
Operating systemUpdate
All supported x86-based versions of Windows 7
Collapse this imageExpand this image
Download
Download the update package now. (http://www.microsoft.com/downloads/details.aspx?FamilyId=22d7a6d1-a080-425f-a544-50ec1ff9e05d)
All supported x64-based versions of Windows 7
Collapse this imageExpand this image
Download
Download the update package now. (http://www.microsoft.com/downloads/details.aspx?FamilyId=5632dfcc-12a0-4aa3-a805-85feb1d91140)
All supported x64-based versions of Windows Server 2008 R2
Collapse this imageExpand this image
Download
Download the update package now. (http://www.microsoft.com/downloads/details.aspx?FamilyId=75bebdc5-215f-4d2d-8e3c-5d1f5ca9ceee)
All supported IA-64-based versions of Windows Server 2008 R2
Collapse this imageExpand this image
Download
Download the update package now. (http://www.microsoft.com/downloads/details.aspx?FamilyId=7dfcdaee-0d60-4b6e-b8f5-3131dece36f0)
For more information about how to download Microsoft support files, click the following article number to view the article in the Microsoft Knowledge Base:
119591  (http://support.microsoft.com/kb/119591/ ) How to obtain Microsoft support files from online services
Microsoft scanned this file for viruses. Microsoft used the most current virus-detection software that was available on the date that the file was posted. The file is stored on security-enhanced servers that help prevent any unauthorized changes to the file.

Prerequisites

To apply this update, you must be running Windows 7 or Windows Server 2008 R2.

Registry information

To use the update in this package, you do not have to make any changes to the registry.

Restart requirement

You may have to restart the computer after you apply this update.

Update replacement information

This update does not replace a previously released update.

File information

The English (United States) version of this hotfix installs files that have the attributes that are listed in the following tables. The dates and the times for these files are listed in Coordinated Universal Time (UTC). The dates and the times for these files on your local computer are displayed in your local time together with your current daylight saving time (DST) bias. Additionally, the dates and the times may change when you perform certain operations on the files.
Windows 7 and Windows Server 2008 R2 file information notes
Important Windows 7 hotfixes and Windows Server 2008 R2 hotfixes are included in the same packages. However, hotfixes on the Hotfix Request page are listed under both operating systems. To request the hotfix package that applies to one or both operating systems, select the hotfix that is listed under "Windows 7/Windows Server 2008 R2" on the page. Always refer to the "Applies To" section in articles to determine the actual operating system that each hotfix applies to.
  • The MANIFEST files (.manifest) and the MUM files (.mum) that are installed for each environment are listed separately in the "Additional file information for Windows Server 2008 R2 and for Windows 7" section. MUM and MANIFEST files, and the associated security catalog (.cat) files, are extremely important to maintain the state of the updated components. The security catalog files, for which the attributes are not listed, are signed with a Microsoft digital signature.
For all supported x86-based versions of Windows 7
Collapse this tableExpand this table
File nameFile versionFile sizeDateTimePlatform
Uiribbon.dll6.1.7600.166522,983,42411-Aug-201004:44x86
Uiribbonres.dll6.1.7600.166521,164,80011-Aug-201004:35x86
Uiribbon.dll6.1.7600.207772,983,42411-Aug-201004:36x86
Uiribbonres.dll6.1.7600.207771,164,80011-Aug-201004:27x86
For all supported x64-based versions of Windows 7 and of Windows Server 2008 R2
Collapse this tableExpand this table
File nameFile versionFile sizeDateTimePlatform
Uiribbon.dll6.1.7600.166523,860,99211-Aug-201005:19x64
Uiribbonres.dll6.1.7600.166521,164,80011-Aug-201005:13x64
Uiribbon.dll6.1.7600.207773,860,99211-Aug-201005:12x64
Uiribbonres.dll6.1.7600.207771,164,80011-Aug-201005:03x64
Uiribbon.dll6.1.7600.166522,983,42411-Aug-201004:44x86
Uiribbonres.dll6.1.7600.166521,164,80011-Aug-201004:35x86
Uiribbon.dll6.1.7600.207772,983,42411-Aug-201004:36x86
Uiribbonres.dll6.1.7600.207771,164,80011-Aug-201004:27x86
For all supported IA-64-based versions of Windows Server 2008 R2
Collapse this tableExpand this table
File nameFile versionFile sizeDateTimePlatform
Uiribbon.dll6.1.7600.166527,853,56811-Aug-201004:31IA-64
Uiribbonres.dll6.1.7600.166521,164,80011-Aug-201004:20IA-64
Uiribbon.dll6.1.7600.207777,853,56811-Aug-201004:18IA-64
Uiribbonres.dll6.1.7600.207771,164,80011-Aug-201004:09IA-64
Uiribbon.dll6.1.7600.166522,983,42411-Aug-201004:44x86
Uiribbonres.dll6.1.7600.166521,164,80011-Aug-201004:35x86
Uiribbon.dll6.1.7600.207772,983,42411-Aug-201004:36x86
Uiribbonres.dll6.1.7600.207771,164,80011-Aug-201004:27x86
Back to the top

Hotfix information for Windows Vista and Windows Server 2008

A supported hotfix is available from Microsoft. However, this hotfix is intended to correct only the problem that is described in this article. Apply this hotfix only to systems that are experiencing the problem described in this article. This hotfix might receive additional testing. Therefore, if you are not severely affected by this problem, we recommend that you wait for the next software update that contains this hotfix.

If the hotfix is available for download, there is a "Hotfix download available" section at the top of this Knowledge Base article. If this section does not appear, contact Microsoft Customer Service and Support to obtain the hotfix.

Note If additional issues occur or if any troubleshooting is required, you might have to create a separate service request. The usual support costs will apply to additional support questions and issues that do not qualify for this specific hotfix. For a complete list of Microsoft Customer Service and Support telephone numbers or to create a separate service request, visit the following Microsoft Web site:
http://support.microsoft.com/contactus/?ws=support (http://support.microsoft.com/contactus/?ws=support)
Note The "Hotfix download available" form displays the languages for which the hotfix is available. If you do not see your language, it is because a hotfix is not available for that language.

Prerequisites

To apply this hotfix, you must be running Windows Vista Service Pack 2 (SP2) or Windows Server 2008 Service Pack 2 (SP2). For more information about how to obtain a Windows Vista service pack, click the following article number to view the article in the Microsoft Knowledge Base:
935791  (http://support.microsoft.com/kb/935791/ ) How to obtain the latest Windows Vista service pack
For more information about how to obtain a Windows Server 2008 service pack, click the following article number to view the article in the Microsoft Knowledge Base:
968849  (http://support.microsoft.com/kb/968849/ ) How to obtain the latest service pack for Windows Server 2008

Registry information

To use the hotfix in this package, you do not have to make any changes to the registry.

Restart requirement

You may have to restart the computer after you apply this hotfix.

Hotfix replacement information

This hotfix does not replace a previously released hotfix.

File information

The English (United States) version of this hotfix installs files that have the attributes that are listed in the following tables. The dates and the times for these files are listed in Coordinated Universal Time (UTC). The dates and the times for these files on your local computer are displayed in your local time together with your current daylight saving time (DST) bias. Additionally, the dates and the times may change when you perform certain operations on the files.
Windows Vista and Windows Server 2008 file information notes
Important Windows Vista hotfixes and Windows Server 2008 hotfixes are included in the same packages. However, only "Windows Vista" is listed on the Hotfix Request page. To request the hotfix package that applies to one or both operating systems, select the hotfix that is listed under "Windows Vista" on the page. Always refer to the "Applies To" section in articles to determine the actual operating system that each hotfix applies to.
  • The files that apply to a specific product, SR_Level (RTM, SPn), and service branch (LDR, GDR) can be identified by examining the file version numbers as shown in the following table.
    Collapse this tableExpand this table
    VersionProductSR_LevelService branch
    6.0.600 2 . 22xxxWindows Vista and Windows Server 2008SP2LDR
  • The MANIFEST files (.manifest) and the MUM files (.mum) that are installed for each environment are listed separately in the "Additional file information for Windows Server 2008 and for Windows Vista" section. MUM files and MANIFEST files, and the associated security catalog (.cat) files, are extremely important to maintain the state of the updated components. The security catalog files, for which the attributes are not listed, are signed with a Microsoft digital signature.
For all supported x86-based versions of Windows Server 2008 and of Windows Vista
Collapse this tableExpand this table
File nameFile versionFile sizeDateTimePlatform
Uiribbon.dll6.0.6002.224833,023,36008-Sep-201018:39x86
Uiribbonres.dll6.0.6002.224831,164,80008-Sep-201016:17x86
For all supported x64-based versions of Windows Server 2008 and of Windows Vista
Collapse this tableExpand this table
File nameFile versionFile sizeDateTimePlatform
Uiribbon.dll6.0.6002.224833,815,42408-Sep-201018:11x64
Uiribbonres.dll6.0.6002.224831,164,80008-Sep-201015:51x64
Uiribbon.dll6.0.6002.224833,023,36008-Sep-201018:39x86
Uiribbonres.dll6.0.6002.224831,164,80008-Sep-201016:17x86
Back to the top

STATUS

Microsoft has confirmed that this is a problem in the Microsoft products that are listed in the "Applies to" section.
Back to the top

MORE INFORMATION

For more information about Windows Ribbon framework, visit the following Microsoft websites:
Learn about Windows 7: Windows Ribbon Framework (http://msdn.microsoft.com/en-us/windows/ee658251.aspx)
Introducing the Windows Ribbon Framework (http://msdn.microsoft.com/en-us/library/dd316910(VS.85).aspx)
For more information about the /LARGEADDRESSAWARE option, visit the following Microsoft website:
the /LARGEADDRESSAWARE option (http://msdn.microsoft.com/en-us/library/wz223b1z(VS.80).aspx)
For more information about software update terminology, click the following article number to view the article in the Microsoft Knowledge Base:
824684  (http://support.microsoft.com/kb/824684/ ) Description of the standard terminology that is used to describe Microsoft software updates
Back to the top

Additional file information

Additional file information for Windows Vista and for Windows Server 2008

Additional files for all supported x86-based versions of Windows Vista and of Windows Server 2008
Collapse this tableExpand this table
File nameUpdate.mum
File versionNot Applicable
File size1,684
Date (UTC)09-Sep-2010
Time (UTC)12:59
PlatformNot Applicable
File nameX86_1d6d6e1a72814d87472fe604370235bd_31bf3856ad364e35_7.0.6002.22483_none_f20f084f2a451c84.manifest
File versionNot Applicable
File size696
Date (UTC)09-Sep-2010
Time (UTC)12:59
PlatformNot Applicable
File nameX86_microsoft-windows-uiribbon_31bf3856ad364e35_7.0.6002.22483_none_6669f3f4b49dc5be.manifest
File versionNot Applicable
File size19,705
Date (UTC)08-Sep-2010
Time (UTC)19:03
PlatformNot Applicable
Additional files for all supported x64-based versions of Windows Vista and of Windows Server 2008
Collapse this tableExpand this table
File nameAmd64_dd63d8f2eb61fc1f7a0e5157adcfa0fe_31bf3856ad364e35_7.0.6002.22483_none_710f95868a295c79.manifest
File versionNot Applicable
File size1,042
Date (UTC)09-Sep-2010
Time (UTC)12:58
PlatformNot Applicable
File nameAmd64_microsoft-windows-uiribbon_31bf3856ad364e35_7.0.6002.22483_none_c2888f786cfb36f4.manifest
File versionNot Applicable
File size19,739
Date (UTC)08-Sep-2010
Time (UTC)18:30
PlatformNot Applicable
File nameUpdate.mum
File versionNot Applicable
File size1,694
Date (UTC)09-Sep-2010
Time (UTC)12:58
PlatformNot Applicable
File nameWow64_microsoft-windows-uiribbon_31bf3856ad364e35_7.0.6002.22483_none_ccdd39caa15bf8ef.manifest
File versionNot Applicable
File size14,989
Date (UTC)08-Sep-2010
Time (UTC)18:47
PlatformNot Applicable

Additional file information for Windows 7 and for Windows Server 2008 R2

Additional files for all supported x86-based versions of Windows 7
Collapse this tableExpand this table
File namePackage_1_for_kb2300535_bf~31bf3856ad364e35~x86~~6.1.1.0.mum
File versionNot applicable
File size1,782
Date (UTC)11-Aug-2010
Time (UTC)07:49
PlatformNot applicable
File namePackage_1_for_kb2300535~31bf3856ad364e35~x86~~6.1.1.0.mum
File versionNot applicable
File size2,485
Date (UTC)11-Aug-2010
Time (UTC)07:49
PlatformNot applicable
File namePackage_2_for_kb2300535_bf~31bf3856ad364e35~x86~~6.1.1.0.mum
File versionNot applicable
File size1,748
Date (UTC)11-Aug-2010
Time (UTC)07:49
PlatformNot applicable
File namePackage_2_for_kb2300535~31bf3856ad364e35~x86~~6.1.1.0.mum
File versionNot applicable
File size2,451
Date (UTC)11-Aug-2010
Time (UTC)07:49
PlatformNot applicable
File namePackage_for_kb2300535_rtm_bf~31bf3856ad364e35~x86~~6.1.1.0.mum
File versionNot applicable
File size1,891
Date (UTC)11-Aug-2010
Time (UTC)07:49
PlatformNot applicable
File namePackage_for_kb2300535_rtm~31bf3856ad364e35~x86~~6.1.1.0.mum
File versionNot applicable
File size1,926
Date (UTC)11-Aug-2010
Time (UTC)07:49
PlatformNot applicable
File nameX86_2022721947a0cfb2d26ea29e0c7bbe1f_31bf3856ad364e35_6.1.7600.20777_none_a6e040ea2464be48.manifest
File versionNot applicable
File size696
Date (UTC)11-Aug-2010
Time (UTC)07:49
PlatformNot applicable
File nameX86_9df3efe17513e0992c08b0bc80c75efc_31bf3856ad364e35_6.1.7600.16652_none_74c70e1a805d80e8.manifest
File versionNot applicable
File size696
Date (UTC)11-Aug-2010
Time (UTC)07:49
PlatformNot applicable
File nameX86_microsoft-windows-uiribbon_31bf3856ad364e35_6.1.7600.16652_none_72d0a6d57472fa98.manifest
File versionNot applicable
File size15,753
Date (UTC)11-Aug-2010
Time (UTC)05:18
PlatformNot applicable
File nameX86_microsoft-windows-uiribbon_31bf3856ad364e35_6.1.7600.20777_none_7349a53a8d9c50f7.manifest
File versionNot applicable
File size15,753
Date (UTC)11-Aug-2010
Time (UTC)05:11
PlatformNot applicable
Additional files for all supported x64-based versions of Windows 7 and of Windows Server 2008 R2
Collapse this tableExpand this table
File nameAmd64_783f357bacfdb17b63b0dd73c269bef3_31bf3856ad364e35_6.1.7600.16652_none_533e9381dc626691.manifest
File versionNot applicable
File size1,042
Date (UTC)11-Aug-2010
Time (UTC)07:49
PlatformNot applicable
File nameAmd64_cd559cba19a573e5b9da316017bf18e8_31bf3856ad364e35_6.1.7600.20777_none_3feb579f9c4b37a2.manifest
File versionNot applicable
File size1,042
Date (UTC)11-Aug-2010
Time (UTC)07:49
PlatformNot applicable
File nameAmd64_microsoft-windows-uiribbon_31bf3856ad364e35_6.1.7600.16652_none_ceef42592cd06bce.manifest
File versionNot applicable
File size15,757
Date (UTC)11-Aug-2010
Time (UTC)06:07
PlatformNot applicable
File nameAmd64_microsoft-windows-uiribbon_31bf3856ad364e35_6.1.7600.20777_none_cf6840be45f9c22d.manifest
File versionNot applicable
File size15,757
Date (UTC)11-Aug-2010
Time (UTC)06:12
PlatformNot applicable
File namePackage_1_for_kb2300535_bf~31bf3856ad364e35~amd64~~6.1.1.0.mum
File versionNot applicable
File size2,002
Date (UTC)11-Aug-2010
Time (UTC)07:49
PlatformNot applicable
File namePackage_1_for_kb2300535~31bf3856ad364e35~amd64~~6.1.1.0.mum
File versionNot applicable
File size2,931
Date (UTC)11-Aug-2010
Time (UTC)07:49
PlatformNot applicable
File namePackage_2_for_kb2300535_bf~31bf3856ad364e35~amd64~~6.1.1.0.mum
File versionNot applicable
File size1,968
Date (UTC)11-Aug-2010
Time (UTC)07:49
PlatformNot applicable
File namePackage_2_for_kb2300535~31bf3856ad364e35~amd64~~6.1.1.0.mum
File versionNot applicable
File size2,897
Date (UTC)11-Aug-2010
Time (UTC)07:49
PlatformNot applicable
File namePackage_for_kb2300535_rtm_bf~31bf3856ad364e35~amd64~~6.1.1.0.mum
File versionNot applicable
File size1,903
Date (UTC)11-Aug-2010
Time (UTC)07:49
PlatformNot applicable
File namePackage_for_kb2300535_rtm~31bf3856ad364e35~amd64~~6.1.1.0.mum
File versionNot applicable
File size1,938
Date (UTC)11-Aug-2010
Time (UTC)07:49
PlatformNot applicable
File nameWow64_microsoft-windows-uiribbon_31bf3856ad364e35_6.1.7600.16652_none_d943ecab61312dc9.manifest
File versionNot applicable
File size15,757
Date (UTC)11-Aug-2010
Time (UTC)05:09
PlatformNot applicable
File nameWow64_microsoft-windows-uiribbon_31bf3856ad364e35_6.1.7600.20777_none_d9bceb107a5a8428.manifest
File versionNot applicable
File size15,757
Date (UTC)11-Aug-2010
Time (UTC)05:02
PlatformNot applicable
Additional files for all supported IA-64-based versions of Windows Server 2008 R2
Collapse this tableExpand this table
File nameIa64_66cfd43ffb687cfc043a744f90fe42af_31bf3856ad364e35_6.1.7600.20777_none_2673d2f8480a3851.manifest
File versionNot applicable
File size1,040
Date (UTC)11-Aug-2010
Time (UTC)07:49
PlatformNot applicable
File nameIa64_7a5bbe20dac01e172860b8651b997e2c_31bf3856ad364e35_6.1.7600.16652_none_59ac349cc6c07302.manifest
File versionNot applicable
File size1,040
Date (UTC)11-Aug-2010
Time (UTC)07:49
PlatformNot applicable
File nameIa64_microsoft-windows-uiribbon_31bf3856ad364e35_6.1.7600.16652_none_72d24acb74710394.manifest
File versionNot applicable
File size15,755
Date (UTC)11-Aug-2010
Time (UTC)06:06
PlatformNot applicable
File nameIa64_microsoft-windows-uiribbon_31bf3856ad364e35_6.1.7600.20777_none_734b49308d9a59f3.manifest
File versionNot applicable
File size15,755
Date (UTC)11-Aug-2010
Time (UTC)06:06
PlatformNot applicable
File namePackage_1_for_kb2300535_bf~31bf3856ad364e35~ia64~~6.1.1.0.mum
File versionNot applicable
File size1,997
Date (UTC)11-Aug-2010
Time (UTC)07:49
PlatformNot applicable
File namePackage_1_for_kb2300535~31bf3856ad364e35~ia64~~6.1.1.0.mum
File versionNot applicable
File size2,924
Date (UTC)11-Aug-2010
Time (UTC)07:49
PlatformNot applicable
File namePackage_for_kb2300535_rtm_bf~31bf3856ad364e35~ia64~~6.1.1.0.mum
File versionNot applicable
File size1,449
Date (UTC)11-Aug-2010
Time (UTC)07:49
PlatformNot applicable
File namePackage_for_kb2300535_rtm~31bf3856ad364e35~ia64~~6.1.1.0.mum
File versionNot applicable
File size1,468
Date (UTC)11-Aug-2010
Time (UTC)07:49
PlatformNot applicable
File nameWow64_microsoft-windows-uiribbon_31bf3856ad364e35_6.1.7600.16652_none_d943ecab61312dc9.manifest
File versionNot applicable
File size15,757
Date (UTC)11-Aug-2010
Time (UTC)05:09
PlatformNot applicable
File nameWow64_microsoft-windows-uiribbon_31bf3856ad364e35_6.1.7600.20777_none_d9bceb107a5a8428.manifest
File versionNot applicable
File size15,757
Date (UTC)11-Aug-2010
Time (UTC)05:02
PlatformNot applicable
Back to the top
APPLIES TO
  • Windows 7 Enterprise
  • Windows 7 Home Basic
  • Windows 7 Home Premium
  • Windows 7 Professional
  • Windows 7 Ultimate
  • Windows Server 2008 R2 Datacenter
  • Windows Server 2008 R2 Enterprise
  • Windows Server 2008 R2 Standard
  • Windows Server 2008 R2 for Itanium-Based Systems
  • Windows Vista Service Pack 2, when used with:
    • Windows Vista Enterprise 64-bit Edition
    • Windows Vista Home Basic 64-bit Edition
    • Windows Vista Home Premium 64-bit Edition
    • Windows Vista Ultimate 64-bit Edition
    • Windows Vista Business 64-bit Edition
    • Windows Vista Business
    • Windows Vista Enterprise
    • Windows Vista Home Basic
    • Windows Vista Home Premium
    • Windows Vista Ultimate
  • Windows Server 2008 Service Pack 2, when used with:
    • Windows Server 2008 Datacenter without Hyper-V
    • Windows Server 2008 Enterprise without Hyper-V
    • Windows Server 2008 Standard without Hyper-V
    • Windows Server 2008 Datacenter
    • Windows Server 2008 Enterprise
    • Windows Server 2008 Standard
Back to the top
Keywords: 
kbfix kbsurveynew kbexpertiseinter atdownload KB2300535
Back to the top