Article ID: 230157
This article was previously published under Q230157
When you print a job using the letter form on an Hewlett-Packard HP 4si printer from a computer running Windows NT 4.0 Service Pack 4, the print margins may be incorrect.
This problem occurs because the printable area for this printer and for the letter form was changed in Windows NT 4.0 Service Pack 4.
Windows NT Server or Workstation 4.0To resolve this problem, obtain the latest service pack for Windows NT 4.0 or the individual software update. For information on obtaining the latest service pack, please go to:
Windows NT Server 4.0, Terminal Server EditionTo resolve this problem, obtain the latest service pack for Windows NT Server 4.0, Terminal Server Edition. For additional information, click the following article number to view the article in the Microsoft Knowledge Base:
(http://support.microsoft.com/kb/152734/EN-US/ )How to Obtain the Latest Windows NT 4.0 Service Pack
Microsoft has confirmed that this is a problem in the Microsoft products that are listed at the beginning of this article. This problem was first corrected in Windows NT Server version 4.0, Terminal Server Edition Service Pack 6.