Problems Installing Network Monitor When Local Area Connection Properties Is Open

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Article ID: 231206 - View products that this article applies to.
This article was previously published under Q231206
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SYMPTOMS

After you install the full version of the Network Monitor tool on a Microsoft Windows 2000-based computer, the Network Monitor driver is not added to Local Area Connection properties. Note that this problem does not occur unless you install the full version of the Network Monitor tool.

CAUSE

This problem can occur if a Local Area Connection Properties dialog box is open when you install the Network Monitor tool. The Network Monitor installation program cannot automatically add the Network Monitor driver if this dialog box is open.

WORKAROUND

To work around this problem, use either of the following methods:

Method 1

Verify that there are no Local Area Connection Properties dialog boxes open before you install Network Monitor.

Method 2

Install the Network Monitor driver again from the Local Area Connection Properties dialog box.

STATUS

Microsoft has confirmed that this is a problem in the Microsoft products that are listed at the beginning of this article.

Properties

Article ID: 231206 - Last Review: February 26, 2007 - Revision: 3.3
APPLIES TO
  • Microsoft Systems Management Server 2003
  • Microsoft Systems Management Server 2.0 Standard Edition
Keywords: 
kbbug kbprb kbsetup KB231206

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