System Center Virtual Machine Manager Guest Services installation fails with Error 13206

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Article ID: 2313592 - View products that this article applies to.
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Symptoms

When using System Center Virtual Machine Manager to install virtual guest services the job may fail with the following error.

Error (13206)

Virtual Machine Manager cannot locate the boot or system volume on virtual machine <virtual machine name>. The resulting virtual machine might not start or operate properly.

A trace of the job will contain a variation of the following entry.

MountedVhd.cs,87,0x00000000,MountedVhd windows volume not found,{00000000-0000-0000-0000-000000000000},4,

Cause

The boot and system files are on different partitions, with the Windows directory being on an extended partition instead of a primary partition. The Windows volume is not found when the VHD is mounted for integration services integration.

Resolution

Two possible workarounds:

  1. Create a new VM with only primary partitions and copy the contents of the problematic VM to this new disk structure.
  2. Install integration services manually with Hyper-V

It is possible to fully automate the installation of integration components on VMs by copying required files to the VM and executing the process remotely. No user interaction is required. Be aware that the VM will reboot automatically if needed.

  • From the Hyper-V server copy the 'C:\Windows\VMguest' directory to the VM
  • Use 'psexec.exe' to intiate integration components on the VM
    • Assuming C:\Windows\VMguest was copied to C:\Temp\VMguest on the VM
    • On the Hyper-V server execute:
  • psexec.exe \\<virtual machine name> -i C:\Temp\VMguest\Support\x86\setup.exe /quiet

For more information on psexec refer to the Sysinternals product page (http://technet.microsoft.com/en-us/sysinternals/default.aspx)

More Information

Further information can be found here:

KB962226 - Setup.exe from the Integration Services Setup Disk has no command line options

The 'autorun.inf' file in the root of an .ISO can also be modified as shown below. If autorun is enabled on the VM operating system this will automatically install integration components in the same manner as previously described.

[AutoRun]
action=@support\x86\setup.exe,-2000
label=Integration Services Setup
open=support\x86\setup.exe /quiet
 
[DeviceInstall]

Note This is a "FAST PUBLISH" article created directly from within the Microsoft support organization. The information contained herein is provided as-is in response to emerging issues. As a result of the speed in making it available, the materials may include typographical errors and may be revised at any time without notice. See Terms of Use for other considerations.

Properties

Article ID: 2313592 - Last Review: August 9, 2010 - Revision: 2.0
APPLIES TO
  • Microsoft System Center Virtual Machine Manager 2008
  • Microsoft System Center Virtual Machine Manager 2008 R2 Workgroup Edition
Keywords: 
KB2313592

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