FIX: "An unexpected exception occurred" internal error and heap corruption occurs when you run a MDX query that is generated by third-party software in SSAS 2008

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Article ID: 2316135 - View products that this article applies to.
Microsoft distributes Microsoft SQL Server 2008 fixes as one downloadable file. Because the fixes are cumulative, each new release contains all the hotfixes and all the security fixes that were included with the previous SQL Server 2008 fix release.
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SYMPTOMS

When you run a Multidimensional Expressions (MDX) query that is generated by third-party software in SQL Server 2008 Analysis Services (SSAS 2008), you may receive the following error message. Additionally, SSAS 2008 may stop responding.
Executing the query ...
Internal error: An unexpected exception occurred.
Internal error: An unexpected exception occurred.
Execution complete
Note The error message "Internal error: An unexpected exception occurred" may appear multiple times. Additionally, a mini dump file is generated in the SSAS 2008 log folder.

CAUSE

This issue occurs because the online analytical processing (OLAP) process (Msmdsrv.exe) may encounter heap corruption.

RESOLUTION

Cumulative update information

SQL Server 2008 Service Pack 1

The fix for this issue was first released in Cumulative Update 10 for SQL Server 2008 Service Pack 1. For more information about this cumulative update package, click the following article number to view the article in the Microsoft Knowledge Base:
2279604 Cumulative update package 10 for SQL Server 2008 Service Pack 1
Note Because the builds are cumulative, each new fix release contains all the hotfixes and all the security fixes that were included with the previous SQL Server 2008 fix release. Microsoft recommends that you consider applying the most recent fix release that contains this hotfix. For more information, click the following article number to view the article in the Microsoft Knowledge Base:
970365 The SQL Server 2008 builds that were released after SQL Server 2008 Service Pack 1 was released
Microsoft SQL Server 2008 hotfixes are created for specific SQL Server service packs. You must apply a SQL Server 2008 Service Pack 1 hotfix to an installation of SQL Server 2008 Service Pack 1. By default, any hotfix that is provided in a SQL Server service pack is included in the next SQL Server service pack.

SQL Server 2008 Service Pack 2

The fix for this issue was first released in Cumulative Update 1 for SQL Server 2008 Service Pack 2. For more information about this cumulative update package, click the following article number to view the article in the Microsoft Knowledge Base:
2289254 Cumulative update 1 for SQL Server 2008 Service Pack 2
Note Because the builds are cumulative, each new fix release contains all the hotfixes and all the security fixes that were included with the previous SQL Server 2008 fix release. We recommend that you consider applying the most recent fix release that contains this hotfix. For more information, click the following article number to view the article in the Microsoft Knowledge Base:
2402659 The SQL Server 2008 builds that were released after SQL Server 2008 Service Pack 2 was released

STATUS

Microsoft has confirmed that this is a problem in the Microsoft products that are listed in the "Applies to" section.

REFERENCES

For more information about the Incremental Servicing Model for SQL Server, click the following article number to view the article in the Microsoft Knowledge Base:
935897 An Incremental Servicing Model is available from the SQL Server team to deliver hotfixes for reported problems
For more information about the naming schema for SQL Server updates, click the following article number to view the article in the Microsoft Knowledge Base:
822499 New naming schema for Microsoft SQL Server software update packages
For more information about software update terminology, click the following article number to view the article in the Microsoft Knowledge Base:
824684 Description of the standard terminology that is used to describe Microsoft software updates

Properties

Article ID: 2316135 - Last Review: November 15, 2010 - Revision: 2.0
APPLIES TO
  • Microsoft SQL Server 2008 Analysis Services
Keywords: 
kbqfe kbfix kbexpertiseadvanced kbsurveynew KB2316135

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