NumLock Key State Is Not Saved When You Log Off

View products that this article applies to.

This article was previously published under Q231944

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SYMPTOMS

When you log off a computer (and you are not logged on as an administrator), the state of the NumLock key on your keyboard is not saved.

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RESOLUTION

To resolve this problem, obtain the latest service pack for Windows NT 4.0 or the individual software update. For information on obtaining the latest service pack, please go to:

http://www.microsoft.com/downloads/details.aspx?familyid=E396D059-E402-46EF-B095-A74399E25737&displaylang=en/ (http://www.microsoft.com/Windows/ServicePacks/) -or-
152734 (http://support.microsoft.com/kb/152734/EN-US/ ) how to obtain the latest windows nt 4.0 service pack

For information on obtaining the individual software update, contact Microsoft Product Support Services. For a complete list of Microsoft Product Support Services phone numbers and information on support costs, please go to the following address on the World Wide Web:

http://support.microsoft.com/default.aspx?scid=fh;EN-US;CNTACTMS (http://support.microsoft.com/default.aspx?scid=fh;en-us;cntactms)

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STATUS

Microsoft has confirmed that this is a problem in the Microsoft products that are listed at the beginning of this article.

This behavior is by design in Windows NT 4.0 Terminal Server Edition, Windows 2000 Server, and Windows 2000 Advanced Server running Terminal Services.

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MORE INFORMATION

This problem was originally addressed in Microsoft Windows NT 3.5, but resurfaced in Windows NT 4.0. For additional information, click the article number below to view the article in the Microsoft Knowledge Base:

123498 (http://support.microsoft.com/kb/123498/EN-US/ ) NumLock Key State Not Saved When Logging Off

217884 (http://support.microsoft.com/kb/217884/EN-US/ ) NUMLOCK Setting Reset After Logging off Terminal Server

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