"MSN, The Microsoft Network" Icon Not Updated During Upgrade

Retired KB Content Disclaimer

View products that this article applies to.

This article was previously published under Q232081

Expand all | Collapse all

SYMPTOMS

After you upgrade your Microsoft Windows 95-based or Windows 98-based computer to Windows 98 Second Edition, the "MSN, The Microsoft Network" icon may not be updated. Also, when you click About MSN on the MSN Quick View menu, the version of MSN may not be 5.0.

Back to the top

CAUSE

This problem occurs due to problems in Windows 98 Second Edition.

Back to the top

RESOLUTION

To work around this problem, perform the steps listed in the following article in the Microsoft Knowledge Base:

NOTE: Microsoft does not recommend uninstalling and reinstalling MSN, The Microsoft Network to resolve this problem.

229234 (http://support.microsoft.com/kb/229234/EN-US/ ) How to Restore the "MSN, The Microsoft Network" Icon

Back to the top

STATUS

Microsoft has confirmed that this is a problem in the Microsoft products that are listed at the beginning of this article.

Back to the top

MORE INFORMATION

The MSN version 5.0 icon has the letters "MSN" inside a slanted-red oval.

Back to the top

APPLIES TO

Microsoft Windows 98 Second Edition

Back to the top

kbprb kbui KB232081

Back to the top

Retired KB Content Disclaimer

This article was written about products for which Microsoft no longer offers support. Therefore, this article is offered "as is" and will no longer be updated.

Back to the top