Article ID: 2321134 - View products that this article applies to.
Expand all | Collapse all

On This Page

Symptoms

After you open Internet Explorer, you see a dialog window that states that your installed version of the Baidu Toolbar is incompatible with Windows Internet Explorer 8. You can disable the Baidu Toolbar add-in or update it to the latest version to solve this problem.

Resolution

Diagnose and fix the problem automatically

Collapse this imageExpand this image
assets mats1
The Fix Internet Explorer add-on problems when IE hangs or freezes troubleshooter may automatically fix the problem described in this article.
This troubleshooter fixes many problems.learn morerun now
Collapse this imageExpand this image
assets mats2

Update Baidu Toolbar

Install the latest version of the Baidu Toolbar to make it compatible with Internet Explorer 8.

Manual steps to disable Baidu Toolbar

To disable the Baidu Toolbar add-in, follow these steps:
  1. Close all Internet Explorer windows.
  2. Open a new Internet Explorer window.
  3. When you see the message that states "Manage add-ons" for the Baidu Toolbar, click Always open Internet Explorer without this add-on.

    Note The add-in is now disabled and will not be loaded again. Internet Explorer 8 should now work without any issues.

If the problem is not fixed, you can contact Microsoft Support for additional help.

The third-party products that this article discusses are manufactured by companies that are independent of Microsoft. Microsoft makes no warranty, implied or otherwise, about the performance or reliability of these products.

Properties

Article ID: 2321134 - Last Review: December 25, 2013 - Revision: 43.0
Applies to
  • Windows Internet Explorer 8
Keywords: 
kbfixmedell kbmsifixme kbfixme kbvideocontent kbcip KB2321134

Give Feedback

 

Contact us for more help

Contact us for more help
Connect with Answer Desk for expert help.
Get more support from smallbusiness.support.microsoft.com