Article ID: 232279 - Last Review: October 28, 2006 - Revision: 3.4 XFOR: Internet Mail Service Stops with Event IDs 4102 and 4182This article was previously published under Q232279 SYMPTOMS
The Internet Mail Service may shut down when receiving a malformed message and the following Event IDs will be logged in the Windows NT Server event log:
Event ID: 4182 Source: MSExchangeIMC Type: Error Category: Internal Processing Description: An error was returned from the messaging software the Internet Mail Service uses to process messages on the Microsoft Exchange Server. As a result, the message in spool file HBWK2Q2P will be retried when the server is restarted. Event ID: 4102 Source: MSExchangeIMC Type: Error Category: Internal Processing Description: A serious error has occurred while trying to send mail into the Exchange Information Store. The Internet Mail Service is being shut down.
INTERNAL WINDOWS NT ERROR 2140.
RESOLUTIONTo resolve this problem, obtain the latest service pack for Exchange Server version 5.5. For additional information, click the following article number to view the article in the
Microsoft Knowledge Base:
191014
(http://support.microsoft.com/kb/191014/EN-US/
)
XGEN: How to Obtain the Latest Exchange Server 5.5 Service Pack
The English version of this fix should have the following file attributes or later:Component: Information Store Collapse this table
Component: Directory Collapse this table
STATUSMicrosoft has confirmed that this is a problem in Microsoft Exchange Server version 5.5. This problem was first corrected in Exchange Server 5.5 Service Pack 3. | Article Translations
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