Article ID: 232384 - Last Review: October 28, 2006 - Revision: 4.4

XFOR: Information Store Does Not Recognize Double Angle Brackets Correctly

This article was previously published under Q232384
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SYMPTOMS

When you send a text/enriched message (a message that has a content type of text/enriched) through an Exchange Server computer, the information store uses an incorrect tag in the RTF header. This may cause your e-mail client to recognize angle brackets (<>) as HTML tags. If the message contains angle brackets, it may not be displayed correctly in the e-mail client.

For instance, text/enriched mail whose body is "This is <<test>", is delivered. Outlook 98 mail viewer shows only "This is ".

CAUSE

More specifically, the header includes the \fromhtml1 tag, which apparently tells the e-mail client that the message is formatted in HTML (rather than plain text).

RESOLUTION

To resolve this problem, obtain the latest service pack for Exchange Server version 5.5. For additional information, click the following article number to view the article in the Microsoft Knowledge Base:
191014  (http://support.microsoft.com/kb/191014/EN-US/ ) XGEN: How to Obtain the Latest Exchange Server 5.5 Service Pack
The English version of this fix should have the following file attributes or later:

Component: Information Store

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File nameVersion
Gapi32.dll5.5.2620.0
Mdbmsg.dll5.5.2620.0
Netif.dll5.5.2620.0
Store.exe5.5.2620.0

Component: Directory

Collapse this tableExpand this table
File nameVersion
Dsamain.exe5.5.2600.0

STATUS

Microsoft has confirmed that this is a problem in Microsoft Exchange Server version 5.5. This problem was first corrected in Exchange Server 5.5 Service Pack 3.

APPLIES TO
  • Microsoft Exchange Server 5.5 Standard Edition
Keywords: 
kbhotfixserver kbqfe kbbug kbfix kbqfe KB232384
Retired KB ArticleRetired KB Content Disclaimer
This article was written about products for which Microsoft no longer offers support. Therefore, this article is offered "as is" and will no longer be updated.
 

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