When you attempt to play a .wma or .asf file, you may receive either of the following error messages:
Cannot open filename. Please verify that the path and filename are correct and try again. (Error=80041001)
Cannot open filename. Please verify that the path and filename are correct and try again. (Error=80041002)
This is a problem that occurs only with packaged media. Packaged media is multimedia file that has been encrypted using Windows Media Rights Manager and can only be played by obtaining a valid license. There following two issues may cause this problem:
- You have run the RegClean utility, which has removed registry keys necessary to play packaged content.
- You may have an incorrect version of Drmclien.dll on your computer. This file is a system library necessary to play packaged content. If the version number of Drmclien.dll precedes version 1.00.00.3688, licenses acquired with it may not work.
Article ID: 234332 - Last Review: December 10, 2002 - Revision: 1.0
- Microsoft Windows Media Rights Manager 7.0
|kbpending kbprb kbprod2web KB234332|Retired KB Content Disclaimer
This article was written about products for which Microsoft no longer offers support. Therefore, this article is offered "as is" and will no longer be updated.