Article ID: 234435 - View products that this article applies to.
This article was previously published under Q234435
CAUTION: This utility is provided as-is. You may have to reinstall other programs if you use this utility. For additional information, see the "Information on Terms of Use" page at the following Microsoft Web site:
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During Microsoft Office Setup, you may receive the following error message:
Internal Error 2343: Please contact product support for assistance.
Microsoft has created a utility to resolve this error message. The utility does this by modifying or deleting registry keys based on files installed on the system.


The following file is available for download from the Microsoft Download Center:
Release Date: Oct-22-1999

For additional information about how to download Microsoft Support files, click the following article number to view the article in the Microsoft Knowledge Base:
119591 How to Obtain Microsoft Support Files from Online Services
Microsoft scanned this file for viruses. Microsoft used the most current virus-detection software that was available on the date that the file was posted. The file is stored on security-enhanced servers that help to prevent any unauthorized changes to the file.

NOTE: This utility may require you to restart the computer when it has completed, so close all programs before running the utility.

After running Err2343.exe, you can find the Readme.txt file for this utility in your system folder, which is usually located as follows (depending on your operating system):
  • Windows 95/98: C:\Windows\System
  • Windows NT: C:\Winnt\System32
For information about the registry settings that the utility modifies or removes, please see the following article in the Microsoft Knowledge Base:
228668 OFF2000: Internal Error 2343 During Setup


Article ID: 234435 - Last Review: January 24, 2007 - Revision: 2.6
  • Microsoft Office 2000 Premium Edition
  • Microsoft Office 2000 Professional Edition
  • Microsoft Office 2000 Standard Edition
  • Microsoft Office 2000 Small Business Edition
  • Microsoft Office 2000 Developer Edition
  • Microsoft Access 2000 Standard Edition
  • Microsoft Excel 2000 Standard Edition
  • Microsoft FrontPage 2000 Standard Edition
  • Microsoft Outlook 2000 Standard Edition
  • Microsoft PowerPoint 2000 Standard Edition
  • Microsoft Word 2000 Standard Edition
kbdownload kbfile kbinfo KB234435

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