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Article ID: 2344372 - Last Review: December 14, 2010 - Revision: 1.0

You cannot move mailboxes to an Exchange Server 2007 server

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SYMPTOMS

You cannot move mailboxes to a Microsoft Exchange Server 2007 server. In this situation, the movement task is stuck in an infinite loop during the mailbox moving procedure. Additionally, the CPU usage is very high.

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CAUSE

This issue occurs when some email messages in the mailboxes have an invalid PidTagChangeNumber property.

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RESOLUTION

To resolve this issue, install the following update rollup:

2407025 (http://support.microsoft.com/kb/2407025/ ) Description of Update Rollup 2 for Exchange Server 2007 Service Pack 3

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STATUS

Microsoft has confirmed that this is a problem in the Microsoft products that are listed in the "Applies to" section.

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MORE INFORMATION

For more information about the PidTagChangeNumber property, visit the following Microsoft website:

General information about the PidTagChangeNumber property (http://msdn.microsoft.com/en-us/library/ee178708(EXCHG.80).aspx)

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APPLIES TO

Microsoft Exchange Server 2007 Service Pack 3, when used with:

Microsoft Exchange Server 2007 Enterprise Edition
Microsoft Exchange Server 2007 Standard Edition

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kbqfe kbfix kbexpertiseinter kbsurveynew kbhotfixrollup KB2344372

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