Article ID: 234550 - View products that this article applies to.
This article was previously published under Q234550
Alpha computers may randomly stop responding and display blue screen error messages.
This problem occurs because there are some Alpha interrupt dispatch routines within Windows NT that do not handle interrupt objects properly. This causes some internal coding to take the wrong path and can lead to random crashes.
To resolve this problem, obtain the latest service pack for Windows NT 4.0. For additional information, click the following article number to view the article in the Microsoft Knowledge Base:
152734The latest service pack is also available at the following Internet location:
(http://support.microsoft.com/kb/152734/EN-US/ )How to Obtain the Latest Windows NT 4.0 Service Pack
Microsoft has confirmed that this is a problem in Windows NT 4.0. This problem was first corrected in Windows NT 4.0 Service Pack 5.