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Outlook crashes when you finish a mail merge process by using the Edit Individual Documents option in the Microsoft Dynamics CRM 4.0 client for OutlookArticle ID: 2346217 - View products that this article applies to. SYMPTOMSAssume that you run a mail merge process in the Microsoft Dynamics CRM 4.0 client for Microsoft Office Outlook. When you finish the mail merge process by using the Edit Individual Documents option, Microsoft Outlook crashes. RESOLUTIONThis problem is fixed in the latest cumulative update rollup for Microsoft Dynamics CRM 4.0.
For more information, click the following article number to view the article in the Microsoft Knowledge Base:
949256
(http://support.microsoft.com/kb/949256/
)
Microsoft Dynamics CRM 4.0 updates and hotfixes
Note This problem was originally fixed in Update Rollup 13 for Microsoft Dynamics CRM 4.0. For more information, click the following article number to view the article in the Microsoft Knowledge Base: 2267499
(http://support.microsoft.com/kb/981328/
)
Update Rollup 13 for Microsoft Dynamics CRM 4.0 is available
STATUSMicrosoft has confirmed that this is a problem in the Microsoft products that are listed in the "Applies to" section. MORE INFORMATIONFor more information about software update terminology, click the following article number to view the article in the Microsoft Knowledge Base: 824684
For more information about Microsoft Business Solutions CRM software hotfix and update package terminology, click the following article number to view the article in the Microsoft Knowledge Base:
(http://support.microsoft.com/kb/824684/LN/
)
Description of the standard terminology that is used to describe Microsoft software updates887283
(http://support.microsoft.com/kb/887283/
)
Microsoft Business Solutions CRM software hotfix and update package naming standards
PropertiesArticle ID: 2346217 - Last Review: September 23, 2010 - Revision: 1.0
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