Article ID: 234804 - Last Review: January 24, 2007 - Revision: 1.4

You receive no prompts when you install an administrative installation of an Office 2000 family product

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SYMPTOMS

When you perform an Administrative installation of a Microsoft Office 2000 family product, you are not prompted for your company name or your CD Key. Also, you are not prompted for a location to place the Administrative installation, and the Administrative installation has been placed on your hard disk.
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CAUSE

This problem occurs when you try to perform an Administrative installation from an Original Equipment Manufacturer (OEM) version of one of the Microsoft Office 2000 family products.
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RESOLUTION

To resolve this problem, purchase a retail copy of the Microsoft Office 2000 family product along with the appropriate number of licenses. You must have one license for each user who is using a copy of a Microsoft Office 2000 family product from an Administrative installation point.
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MORE INFORMATION

The following OEM Microsoft Office 2000 family products are not designed to perform an Administrative installation:
  • Microsoft Office 2000 Standard
  • Microsoft Office 2000 Small Business Edition
  • Microsoft Office 2000 Professional
  • Microsoft Office 2000 Developer
  • Microsoft Excel 2000
  • Microsoft Word 2000
  • Microsoft FrontPage 2000
  • Microsoft Access 2000
  • Microsoft Outlook 2000
  • Microsoft PowerPoint 2000
  • Microsoft Publisher 2000
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APPLIES TO
  • Microsoft Office 2000 Premium Edition
  • Microsoft Office 2000 Professional Edition
  • Microsoft Office 2000 Standard Edition
  • Microsoft Office 2000 Small Business Edition
  • Microsoft Office 2000 Developer Edition
  • Microsoft Access 2000 Standard Edition
  • Microsoft Excel 2000 Standard Edition
  • Microsoft FrontPage 2000 Standard Edition
  • Microsoft Outlook 2000 Standard Edition
  • Microsoft PowerPoint 2000 Standard Edition
  • Microsoft Word 2000 Standard Edition
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Keywords: 
kbtshoot kbsetup kbnofix kbprb KB234804
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