General Protection Fault When You Quit Internet Explorer

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View products that this article applies to.

This article was previously published under Q234846

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SYMPTOMS

When you quit an instance of Internet Explorer, you may receive a general protection fault error message.

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This problem can occur if the Web page you are viewing has opened up additional windows using the window.open() method and additional JScript code is being used to close these windows when you quit the instance of your browser.

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RESOLUTION

To resolve this problem, download and install the latest scripting engine from the following Microsoft Web site or upgrade to Microsoft Internet Explorer 5:

http://www.microsoft.com/downloads/details.aspx?familyid=47809025-D896-482E-A0D6-524E7E844D81&displaylang=en (http://www.microsoft.com/downloads/details.aspx?familyid=47809025-D896-482E-A0D6-524E7E844D81&displaylang=en)

For information about upgrading to Internet Explorer 5, please see the following Microsoft Web site:

http://www.microsoft.com/ie (http://www.microsoft.com/ie)

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STATUS

Microsoft has confirmed that this is a problem in the Microsoft products that are listed at the beginning of this article.

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APPLIES TO

Microsoft Internet Explorer 4.01 Service Pack 1
Microsoft Internet Explorer 4.01 Service Pack 2
Microsoft Internet Explorer 4.0 128-Bit Edition
Microsoft Internet Explorer 3.02
Microsoft Internet Explorer 3.01
Microsoft Internet Explorer 3.0
Microsoft Windows 98 Standard Edition

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kbenv kberrmsg kbprb KB234846

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Retired KB Content Disclaimer

This article was written about products for which Microsoft no longer offers support. Therefore, this article is offered "as is" and will no longer be updated.

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