You receive a "Publisher cannot load the required file (PTXT9.DLL)" error message when you start Publisher 2000

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Article ID: 235385 - View products that this article applies to.
This article was previously published under Q235385
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SYMPTOMS

When you attempt to start Microsoft Publisher 2000, you may receive the following error message:
Publisher cannot load the required file (PTXT9.DLL). You may be out of out of memory, or the file may be corrupt.

CAUSE

This behavior can occur if the Ptxt9.dll file is missing or damaged, or is not properly registered in the Windows Registry.

RESOLUTION

To resolve this issue, use one of the following methods.

Delete the Ptxt9.dll File and Repair Publisher 2000

To delete the Ptxt9.dll file and repair Publisher 2000:
  1. Click Start, point to Find, and then click Files or Folders.

    In Microsoft Windows 2000, click Start, point to Search, and then click For Files or Folders.
  2. In the Named box or the Search for files or folders named box, type ptxt9.dll.
  3. In the Look in box, click My Computer, and then click Find Now or Search Now.
  4. In the list of found files, right-click the Ptxt9.dll file, and then click Delete. If you are prompted to confirm the file deletion, click Yes.
  5. Close the Find: Files Named Ptxt9.dll window or the Search Results window.
  6. Click Start, point to Settings, and then click Control Panel.
  7. Double-click the Add/Remove Programs.
  8. Click Microsoft Office Disc 2, and then click Add/Remove or Change.
  9. Click Repair Office.
  10. Click Repair errors in my Office installation, and then click Finish.

Register the Ptxt9.dll File in the Windows Registry

To register the Ptxt9.dll file in the Windows Registry:
  1. Click Start, and then click Run.
  2. In the Open box, type regsvr32, press the SPACEBAR, type the following line (including the quotation marks), and then click OK
    "drive:\program files\microsoft office\office\ptxt9.dll"
    where drive is the drive letter of the hard disk on which Publisher 2000 is installed.
  3. If you receive the following message
    DllRegisterServer in drive:\Program Files\Microsoft Office\Office\Ptxt9.dll succeeded.
    then the Ptxt9.dll file is properly registered in the Windows Registry.
  4. Click OK.

STATUS

Microsoft has confirmed that this is a problem in Microsoft Publisher 2000.

Properties

Article ID: 235385 - Last Review: October 25, 2004 - Revision: 1.1
APPLIES TO
  • Microsoft Publisher 2000 Standard Edition
Keywords: 
kberrmsg kbtshoot kbprb kbpending kbusage kbcorrupt kbstartprogram KB235385

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