XADM: Server Indicates Certificate Was Imported After You Cancel Operation

You can configure Key Management servers (KM servers) so that two administrator passwords are required to import a certificate. If you attempt to import a certificate on a server configured in this manner, and you click Cancel when you are prompted to enter the second password, the server may indicate that the certificate was imported successfully even though you cancelled the operation.

To resolve this problem, obtain the latest service pack for Exchange Server version 5.5. For additional information, click the following article number to view the article in the Microsoft Knowledge Base: The English version of this fix should have the following file attributes or later:

Component: Administrator Program

Microsoft has confirmed that this is a problem in Microsoft Exchange Server version 5.5. This problem was first corrected in Exchange Server 5.5 Service Pack 3.

You can configure KM servers so that multiple administrator passwords are required to perform various tasks. To configure a KM server in this manner:

1. Start the Administrator program. To do so, click Start, point to Programs, point to Microsoft Exchange, and then click Microsoft Exchange Administrator.
2. In the left pane, click the Configuration object under the appropriate site. In the right pane, click CA, and then on the File menu, click Properties. If you are prompted to enter your administrator password, type the password in the KM Server password box, and then click OK.
3. Click the Passwords tab, type the number of passwords required to import a certificate, and then click OK. For example, to configure the server so that two passwords are required to import a certificate, type 2 in the Import or untrust another Certification Authority's certificate box.