Performance Monitor Chart Settings Not Read Properly

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Article ID: 235519
This article was previously published under Q235519
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SYMPTOMS

After you save a Performance Monitor (Perfmon.exe) chart file (.pmc) and an associated data log file (.log) that includes Perfmon counters not found on the local computer, the data for the counters is not read correctly when these files are opened on another computer. For example, if logs and the pmc where taken from a computer with IIS installed, ASP counters would be present. If they were to be read with a computer that did not have IIS installed, then the ASP counters would show zero values.

CAUSE

This behavior occurs because Perfmon is incorrectly attempting to read counter data from the local computer's registry, rather than from the data log file.

RESOLUTION

Windows NT Server or Workstation 4.0

To resolve this problem, obtain the latest service pack for Windows NT 4.0 or the individual software update. For information on obtaining the latest service pack, please go to:
  • Windows Service Pack Center -or-

  • 152734how to obtain the latest windows nt 4.0 service pack
For information on obtaining the individual software update, contact Microsoft Product Support Services. For a complete list of Microsoft Product Support Services phone numbers and information on support costs, please go to the following address on the World Wide Web:
http://support.microsoft.com/default.aspx?scid=fh;EN-US;CNTACTMS

Windows NT Server 4.0, Terminal Server Edition

To resolve this problem, obtain the latest service pack for Windows NT Server 4.0, Terminal Server Edition. For additional information, click the following article number to view the article in the Microsoft Knowledge Base:
152734 How to Obtain the Latest Windows NT 4.0 Service Pack

STATUS

Microsoft has confirmed that this is a problem in Windows NT 4.0 and Windows NT Server 4.0, Terminal Server Edition.

This problem was first corrected in Windows NT Server 4.0 Service Pack 6 and Windows NT Server 4.0, Terminal Server Edition Service Pack 6.

Properties

Article ID: 235519 - Last Review: June 11, 2012 - Revision: 2.0
Keywords: 
kbhotfixserver kbqfe kbbug kbfix KB235519

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