ActiveX Property Pages May Appear Erased and Hang Program

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This article was previously published under Q235700

SYMPTOMS

When the OLE property page of an ActiveX control is activated, it may appear unpopulated by its controls. The only things visible are the tabs at the top and the standard command buttons (for example, OK, Cancel, Help, and so on). Clicking the empty tabs on the Properties page or clicking one of the command buttons may cause an access violation.

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CAUSE

This problem is caused by a bug in Oleaut32.dll.

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RESOLUTION

Windows NT Server or Workstation 4.0

To resolve this problem, obtain the latest service pack for Windows NT 4.0 or the individual software update. For information on obtaining the latest service pack, please go to:

http://www.microsoft.com/downloads/details.aspx?familyid=E396D059-E402-46EF-B095-A74399E25737&displaylang=en/ (http://www.microsoft.com/Windows/ServicePacks/) -or-
152734 (http://support.microsoft.com/kb/152734/EN-US/ ) how to obtain the latest windows nt 4.0 service pack

For information on obtaining the individual software update, contact Microsoft Product Support Services. For a complete list of Microsoft Product Support Services phone numbers and information on support costs, please go to the following address on the World Wide Web:

http://support.microsoft.com/default.aspx?scid=fh;EN-US;CNTACTMS (http://support.microsoft.com/default.aspx?scid=fh;en-us;cntactms)

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Windows NT Server 4.0, Terminal Server Edition

To resolve this problem, obtain the latest service pack for Windows NT Server 4.0, Terminal Server Edition. For additional information, click the following article number to view the article in the Microsoft Knowledge Base:

152734 (http://support.microsoft.com/kb/152734/EN-US/ ) How to Obtain the Latest Windows NT 4.0 Service Pack

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STATUS

Microsoft has confirmed that this is a problem in Windows NT 4.0 and Windows NT Server 4.0, Terminal Server Edition.

This problem was first corrected in Windows NT Server 4.0 Service Pack 6 and Windows NT Server 4.0, Terminal Server Edition Service Pack 6.

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MORE INFORMATION

If a Microsoft Foundation Class control container is used, the following error message may be displayed:

Failed to connect. Link may be broken

The underlying call to OleCreatePropertyFrame returns 0x80004005 (E_FAIL, unspecified error). This is called in _AfxOleCreatePropertyFrame. When the error occurs, a COleException object is thrown and the message is displayed using the AFX_IDP_FAILED_TO_CONNECT string ID.

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