An error occurs when using Microsoft Expression Encoder 4 Pro: "This functionality is only available in the fully-featured Expression Encoder Pro."

Article ID: 2359661 - View products that this article applies to.
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SYMPTOMS

Attempting to use certain features of Microsoft Expression Encoder 4 Pro will result in the following message:

This functionality is only available in the fully-featured Expression Encoder Pro.




Use of the following features will cause this message to be displayed:

  • Running a screen capture for longer than 10 minutes.
  • Use of an MPEG-2 source for input.
  • Use of AVCHD for input.
  • Use of Dolby Digital audio input.
  • Attempt to output in H.264 format.
  • Attempt to output in AAC-LC format.
  • Use of IIS Live Smooth Streaming.


CAUSE

Only the retail version of Microsoft Expression Encoder 4 Pro allows for the use of the features listed above. Royalty-based codecs are not included in the non-retail versions of Microsoft Expression Encoder 4 Pro. IIS Live Smooth Streaming is a high-level feature that is only included in retail versions of Expression Encoder 4 Pro.


RESOLUTION

Upgrade to the retail version of Microsoft Expression Encoder 4 Pro.


MORE INFORMATION

The following versions of Microsoft Expression Encoder 4 Pro are examples of non-retail versions. Please note, this list does not contain all possible sources of non-retail versions.
  • Downloads from MSDN
  • Volume license versions
  • DreamSpark versions
  • MSDNAA versions (academic versions)

You can verify which version of Microsoft Expression Encoder 4 Pro you have by selecting Help -->About Microsoft Expression Encoder and checking the title of the program. Non-retail versions of Expression Encoder 4 Pro will display the following title:

Microsoft Expression Encoder 4 Pro (without codecs)



You can upgrade to a full-featured version of Microsoft Expression Encoder 4 Pro from the Microsoft Store at the following location:


http://store.microsoft.com/microsoft/Expression-Encoder-4-Pro/product/0BE96B98?WT.mc_id=expressionsite_EncoderPro4Buy



Note This is a "FAST PUBLISH" article created directly from within the Microsoft support organization. The information contained herein is provided as-is in response to emerging issues. As a result of the speed in making it available, the materials may include typographical errors and may be revised at any time without notice. See Terms of Use for other considerations.

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Article ID: 2359661 - Last Review: August 10, 2011 - Revision: 6.0
APPLIES TO
  • Microsoft Expression Encoder 4
  • Microsoft Expression Studio 4
Keywords: 
KB2359661

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