Article ID: 236021 - View products that this article applies to.
This article was previously published under Q236021
This article has been archived. It is offered "as is" and will no longer be updated.
The Inbox Setup Wizard does not list MS Mail as a mail service when you create your initial profile. This is true even if you have previously installed the MS Mail Post Office from your Microsoft Windows CD-ROM.
This is by design to avoid confusion between MS Mail and other mail services that are available from Microsoft. The service is available in Outlook, but it is not advertised in the wizard.
You can manually add MS Mail as a mail service through the Inbox Setup Wizard. To install the MS Mail service:
For additional information about MS Mail, click the article number below to view the article in the Microsoft Knowledge Base:
(http://support.microsoft.com/kb/195795/EN-US/ )OL2000: (CW) Troubleshooting Outlook Configuration Problems