How to Add SBS Top Monthly Support Issues and Microsoft Knowledge Base Search Page Links to SBS 4.5 Console Home Page

This article describes how to add the Microsoft Small Business Server Top Monthly Support Issues and the Microsoft Knowledge Base Search Page links, to the Small Business Server (SBS) 4.5 console home page.

These links allow you to review the top SBS support issues that Microsoft Product Support Services encounters each month. These links also provide information about potential problems before they occur. The Microsoft Knowledge Base Search Page link lets you use self-help support to resolve issues you may experience with SBS 4.5 or other Microsoft products.

WARNING: If you use Registry Editor incorrectly, you may cause serious problems that may require you to reinstall your operating system. Microsoft cannot guarantee that you can solve problems that result from using Registry Editor incorrectly. Use Registry Editor at your own risk.


To add the Microsoft Small Business Server Top Monthly Support Issues and Microsoft Knowledge Base Search Page links, use the appropriate steps outlined below.

NOTE: It is very important to follow the appropriate instructions for your specific situation. If you follow the wrong instructions, you could lose your current customizations for the SBS console home page.

If Your SBS Console Home Page Already Has Customized Links

1. Start Registry Editor (Regedt32.exe).
2. Locate the LinkCount value in the following registry key:
   HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Small Business\Console\Favorites\Custom
3. Double-click the LinkCount value, increment the value by 2 (hex), and then click OK.
4. Click the Custom registry key.
5. On the Edit menu, click Add.
6. In the Key Name box, type Linkx, where x is the next link number. For example, if the previous link is Link2, type Link3. You need to add two keys (Link3 and Link4) in this example.
7. Locate the following registry key:
   HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Small Business\Console\Favorites\Custom\Link3
8. Click Link3.
9. On the Edit menu, click Add Value, and then add the following values:
   
   Collapse this tableExpand this table

   Name	Value	Type
   TitleText	Microsoft Knowledge Base Search Page	REG_SZ
   DescriptionText	Link to the Microsoft Knowledge Base Search Page	REG_SZ
   Target	"1" in HEX	REG_DWORD
   Enabled	"1" in HEX	REG_DWORD
   URL	http://support.microsoft.com/isapi/gokbsearch.asp?target=http://support.microsoft.com/search?LN=<%=paramLang%>&SD=<%=paramSD%>&FR=<%=paramInFrame%>	REG_SZ
   Product	Microsoft Knowledge Base Search	REG_SZ

   
   
10. Locate the following registry key:
    HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Small Business\Console\Favorites\Custom\Link4
11. Click Link4.
12. On the Edit menu, click Add Value, and then add the following values:
    Collapse this tableExpand this table

    Name	Value	Type
    TitleText	Microsoft Small Business Server Top Monthly Support Issues	REG_SZ
    DescriptionText	Link to the Microsoft Small Business Server Top Monthly Support Issues page	REG_SZ
    Target	"1" in HEX	REG_DWORD
    Enabled	"1" in HEX	REG_DWORD
    URL	http://support.microsoft.com/support/kb/articles/q232/2/63.asp	REG_SZ
    Product	Microsoft Small Business Server Top Monthly Support Issues	REG_SZ

    
    
13. Quit Registry Editor.

If Your SBS Console Home Page Does Not Have Customized Links

1. Download the self-extracting file from the following Microsoft FTP site:
   ftp://ftp.microsoft.com/bussys/winnt/winnt-unsup-ed/fixes/sbs45/console/sbs45cus.exe (ftp://ftp.microsoft.com/bussys/winnt/winnt-unsup-ed/fixes/sbs45/console/Sbs45cust.exe)
2. Run Sbs45cust.exe, and extract the included files to a temporary folder.
3. Run Console.bat
4. Restart the SBS console.