System Center Configuration Manager 2007 prerequisites checker reports WebDAV settings are incorrect

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Article ID: 2378924 - View products that this article applies to.
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Symptoms

Microsoft Configuration Manager 2007 setup on Windows Server 2008 may fail to proceed with the following error message:

Web-based Distributed Authoring and Versioning (WebDAV) is required for the management point and distribution point site system roles. If you have selected to install a site role requiring WebDAV, and it is not enabled, this rule will fail. Web-based Distributed Authoring and Versioning (WebDAV) is not enabled and/or IIS 6 WMI compatibility component for IIS7 is not installed on the computer specified for management point installation or setup was unable to verify remote IIS settings because IIS common components were not installed on the site server computer. ConfigMgr requires WebDAV to be installed and enabled in Internet Information Services (IIS) for management point site systems. Setup cannot continue.

This occurs even if the steps from How to Configure Windows Server 2008 for Site Systems article has been followed.

Cause

This can occur if WebDAV has been configured at the global level rather than at the default web site level.  Even if the settings are the same at both levels, setup requires that only the individual web site settings are configured.  Configuring the same settings at both levels will not allow setup to proceed, since global settings in this case are not written to the <webdav> section of the default web site in ApplicationHost.config (since they are effectively the same, there is no reason to write them twice).

Resolution

To resolve this issue and allow ConfigMgr 2007 setup to complete follow the steps below:

  1. Click on Start, click on All Programs, Click on Administrative Tools and then click on Internet Information Services (IIS) Manager.
  2. Highlight the entry on the left-hand pane for your servername (SERVERNAME (DOMAIN\user)).
  3. Double-click on WebDAV Authoring Rules.
  4. Delete any rules that appear.
  5. Highlight your Default Web Site (or ConfigMgr 2007 web site) and edit the WebDAV settings at that level as explained in this article:  http://technet.microsoft.com/en-us/library/cc431377.aspx 
Note This is a "FAST PUBLISH" article created directly from within the Microsoft support organization. The information contained herein is provided as-is in response to emerging issues. As a result of the speed in making it available, the materials may include typographical errors and may be revised at any time without notice. See Terms of Use for other considerations.

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Article ID: 2378924 - Last Review: November 22, 2010 - Revision: 8.0
APPLIES TO
  • Microsoft System Center Configuration Manager 2007 Service Pack 2
  • Microsoft System Center Configuration Manager 2007 R2
Keywords: 
KB2378924

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