Article ID: 237955 - Last Review: November 1, 2006 - Revision: 1.5 STOP 0x0000001e in Win32k.sysThis article was previously published under Q237955 On This PageSYMPTOMS
A computer running Windows NT may receive the following error message on a blue screen in Win32k.sys:
STOP: 0x0000001e (0xc0000005, 0xa00b7ca8, 0x00000000, 0x0073c294)
CAUSE
This behavior occurs because of a synchronization problem in Windows NT.
RESOLUTIONWindows NT Server or Workstation 4.0To resolve this problem, obtain the latest service pack for Windows NT 4.0 or the individual software update. For information on obtaining the latest service pack, please go to:
http://support.microsoft.com/default.aspx?scid=fh;EN-US;CNTACTMS
(http://support.microsoft.com/default.aspx?scid=fh;en-us;cntactms)
Windows NT Server 4.0, Terminal Server EditionTo resolve this problem, obtain the latest service pack for Windows NT Server 4.0, Terminal Server Edition. For additional information, click the following article number to view the article in the Microsoft Knowledge Base:152734
(http://support.microsoft.com/kb/152734/EN-US/
)
How to Obtain the Latest Windows NT 4.0 Service Pack
STATUSMicrosoft has confirmed that this is a problem in Windows NT 4.0 and Windows NT Server 4.0, Terminal Server Edition. This problem was first corrected in Windows NT Server 4.0 Service Pack 6 and Windows NT Server 4.0, Terminal Server Edition Service Pack 6. | Article Translations
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